/* Codex custom UI styles: temporary overrides for Livewire loaders/offcanvas */

.lw-loading-overlay {
    position: fixed;
    inset: 0;
    z-index: 1600;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(13, 17, 23, 0.2);
}

.lw-loading-overlay--local {
    position: absolute;
    z-index: 20;
}

.ticket-form-shell {
    min-height: 100%;
}

.ticket-form-loading-overlay {
    inset: 0;
}

.ticket-form-loading-overlay--submit {
    display: none;
}

.ticket-form-shell--submitting .ticket-form-loading-overlay--submit {
    display: flex;
}

.ticket-heartbeat p {
    margin: 0 0 0.7rem;
    color: var(--text-grey);
    font-size: 1.35rem;
    font-weight: 600;
}

.ticket-heartbeat ul {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 0.9rem;
    margin: 0 0 1.5rem;
    padding: 0;
    list-style: none;
}

.ticket-heartbeat li {
    position: relative;
}

.ticket-heartbeat__presence {
    min-width: 0;
}

.ticket-heartbeat__avatars {
    margin: 0;
    cursor: pointer;
}

.ticket-heartbeat__avatars li {
    display: inline-flex;
}

.ticket-heartbeat__avatars:focus-visible {
    outline: 2px solid rgba(7, 53, 79, 0.24);
    outline-offset: 5px;
    border-radius: 999px;
}

.ticket-heartbeat li img,
.ticket-heartbeat-avatar {
    width: 4rem;
    height: 4rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin: 0;
    padding: 0;
    border-radius: 999px;
    object-fit: cover;
    background: #eef3f6;
    color: var(--primary-color);
    font-size: 1.2rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    box-shadow: 0 0 0 1px rgba(7, 53, 79, 0.08);
}

.ticket-heartbeat li .ticket-heartbeat-avatar {
    display: inline-flex;
    position: static;
    padding: 0;
    background: #eef3f6;
    box-shadow: 0 0 0 1px rgba(7, 53, 79, 0.08);
    text-align: center;
}

.ticket-heartbeat li:hover .ticket-heartbeat-avatar,
.ticket-heartbeat li:focus-within .ticket-heartbeat-avatar {
    display: inline-flex;
    position: static;
    top: auto;
    left: auto;
    transform: none;
    line-height: 1;
    padding: 0;
    background: #eef3f6;
    box-shadow: 0 0 0 1px rgba(7, 53, 79, 0.08);
}

.ticket-heartbeat img.editing,
.ticket-heartbeat-avatar.editing {
    box-shadow: 0 0 0 2px var(--red-status);
}

.ticket-heartbeat img.inactive,
.ticket-heartbeat-avatar.inactive {
    opacity: 0.6;
}

.ticket-heartbeat .ticket-presence-popover {
    min-width: 22rem;
    max-width: 28rem;
    border-radius: 12px;
    padding: 1rem 1.2rem;
    box-shadow: 0 14px 32px rgba(7, 53, 79, 0.12);
}

.ticket-heartbeat .ticket-presence-popover ul {
    display: grid;
    gap: 0.8rem;
}

.ticket-heartbeat .ticket-presence-popover li {
    display: flex;
    gap: 1rem;
    padding: 0;
}

.ticket-heartbeat .ticket-presence-popover li + li {
    padding-top: 0.8rem;
    border-top: 1px solid rgba(7, 53, 79, 0.08);
}

.ticket-heartbeat .ticket-presence-popover li span {
    position: static;
    padding: 0;
    background: transparent;
    box-shadow: none;
}

.ticket-heartbeat .ticket-presence-popover .ticket-presence-avatar,
.ticket-heartbeat .ticket-presence-popover .ticket-presence-meta,
.ticket-heartbeat .ticket-presence-popover .ticket-presence-name,
.ticket-heartbeat .ticket-presence-popover .ticket-presence-mode {
    display: block;
    position: static;
    padding: 0;
    background: transparent;
    box-shadow: none;
    text-align: left;
}

.ticket-heartbeat .ticket-presence-popover .ticket-presence-avatar {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 24px;
}

.ticket-heartbeat .ticket-presence-meta {
    min-width: 0;
}

.ticket-heartbeat .ticket-presence-name,
.ticket-heartbeat .ticket-presence-mode {
    max-width: 100%;
}

.ticket-form-shell--offcanvas .ticket-form-loading-overlay,
.ticket-workspace-pane .ticket-form-loading-overlay {
    position: sticky;
    top: 0;
    min-height: 100vh;
    margin-bottom: -100vh;
    width: 100%;
    z-index: 40;
}

.lw-loading-overlay--modal-fallback {
    position: static;
    inset: auto;
    min-height: 90px;
    background: transparent;
}

.common-modal-content {
    position: relative;
}

.lw-loading-overlay--modal-shell {
    display: none;
    position: absolute;
    inset: 0;
    z-index: 5;
    background: rgba(255, 255, 255, 0.92);
    border-radius: inherit;
}

#modal.lw-modal-loading .lw-loading-overlay--modal-shell {
    display: flex;
}

.lw-loading-overlay__panel {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    padding: 10px 14px;
    border-radius: 8px;
    background: var(--white-background);
    color: var(--text-grey);
    font-size: 1.4rem;
    line-height: 1.4;
    font-weight: 600;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.15);
}

.lw-loading-overlay__spinner {
    width: 16px;
    height: 16px;
    border: 2px solid var(--light-grey);
    border-top-color: var(--text-grey);
    border-radius: 50%;
    animation: lw-loading-spin .8s linear infinite;
}



@keyframes lw-loading-spin {
    to {
        transform: rotate(360deg);
    }
}

#offcanvas .offcanvas-loading-overlay {
    display: none;
    position: fixed;
    top: var(--lw-offcanvas-top, 0);
    left: var(--lw-offcanvas-left, auto);
    width: var(--lw-offcanvas-width, min(100vw, var(--bs-offcanvas-width, 50vw)));
    height: var(--lw-offcanvas-height, 100vh);
    z-index: 2000;
    align-items: center;
    justify-content: center;
    background: rgba(13, 17, 23, 0.2);
    pointer-events: none;
}

#offcanvas.lw-offcanvas-busy .offcanvas-loading-overlay {
    display: flex;
}

#offcanvas.lw-offcanvas-busy {
    overflow: hidden;
}

#offcanvas.lw-offcanvas-busy .offcanvas-body {
    overflow: hidden;
}

.session-expiry-modal__dialog {
    max-width: 435px;
    z-index: 100501;
}

.session-expiry-modal__footer {
    margin-top: 1.2rem;
    border-top: none;
    padding-top: 0;
    justify-content: flex-start;
    gap: 1rem;
}

.session-expiry-modal__close {
    border: 1px solid var(--primary-color);
    color: var(--primary-color);
    background: transparent;
    border-radius: 9999px;
    width: 32px;
    height: 32px;
    line-height: 1;
    font-size: 1.6rem;
    cursor: pointer;
}
.team-device-installer__footnote {
    margin: 1.4rem 0 0;
    font-size: 1.3rem;
}

.team-device-installer__footnote a {
    color: var(--secondary-color-link);
    margin-bottom: 0;
}


body:has(.ticket-workspace-shell .ticket-workspace-bar) .toast-container.position-fixed {
    bottom: calc(var(--ticket-workspace-bar-height, 6.4rem) + 2rem);
}

#sessionExpiryModal {
    z-index: 100500;
    pointer-events: none;
}

#sessionExpiryModal.show {
    background: rgba(0, 0, 0, 0.62);
    pointer-events: auto;
}

body.session-expiry-open #sessionExpiryModal {
    display: block;
}

body:not(.session-expiry-open) #sessionExpiryModal {
    display: none !important;
}

body.common-modal-open #modal {
    z-index: 100300;
}

body.common-modal-open .modal-backdrop.show {
    z-index: 100200;
}

body.common-modal-open #commonModalScrim {
    opacity: 1;
}

.common-modal-scrim {
    position: fixed;
    inset: 0;
    z-index: 100250;
    background: rgba(12, 18, 28, 0.16);
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.18s ease;
}

body.common-modal-open #offcanvas.show {
    pointer-events: none;
}

body.common-modal-open .ticket-workspace-panel,
body.common-modal-open .ticket-workspace-bar {
    pointer-events: none;
}

#modal.session-modal-suppressed {
    display: none !important;
    opacity: 0 !important;
    visibility: hidden !important;
    pointer-events: none !important;
}

@-webkit-keyframes urgent-alert {
    0%, 100% {
        border-color: transparent;
        box-shadow: none;
    }

    40% {
        border-color: var(--red-status);
        box-shadow: 0 0 12px 2px var(--red-status);
    }

    60% {
        border-color: var(--red-status);
        box-shadow: 0 0 24px 4px var(--red-status);
    }
}

@keyframes urgent-alert {
    0%, 100% {
        border-color: transparent;
        box-shadow: none;
    }

    40% {
        border-color: var(--red-status);
        box-shadow: 0 0 12px 2px var(--red-status);
    }

    60% {
        border-color: var(--red-status);
        box-shadow: 0 0 24px 4px var(--red-status);
    }
}

@-webkit-keyframes high-alert {
    0%, 100% {
        border-color: transparent;
        box-shadow: none;
    }

    40% {
        border-color: var(--amber-status);
        box-shadow: 0 0 12px 2px var(--amber-status);
    }

    60% {
        border-color: var(--amber-status);
        box-shadow: 0 0 24px 4px var(--amber-status);
    }
}

@keyframes high-alert {
    0%, 100% {
        border-color: transparent;
        box-shadow: none;
    }

    40% {
        border-color: var(--amber-status);
        box-shadow: 0 0 12px 2px var(--amber-status);
    }

    60% {
        border-color: var(--amber-status);
        box-shadow: 0 0 24px 4px var(--amber-status);
    }
}

.urgent-alert .sidebar {
    border-right: 5px solid var(--red-status);
    -webkit-animation: urgent-alert 1.2s ease-in-out infinite;
    animation: urgent-alert 1.2s ease-in-out infinite;
}

.high-alert .sidebar {
    border-right: 5px solid var(--amber-status);
    -webkit-animation: high-alert 1.2s ease-in-out infinite;
    animation: high-alert 1.2s ease-in-out infinite;
}

.ticket-updated-col {
    vertical-align: middle !important;
}

.ticket-updated-cell {
    display: flex;
    align-items: center;
    gap: 6px;
    min-height: 18px;
    min-width: 0;
    white-space: nowrap;
}

.ticket-updated-text {
    display: block;
    flex: 1 1 auto;
    line-height: 1;
    min-width: 0;
    white-space: nowrap;
}

.ticket-date-text {
    display: block;
    line-height: 1.2;
    max-width: 100%;
    white-space: nowrap;
}

.ticket-updated-indicator {
    width: 18px;
    height: 18px;
    margin-right: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 18px;
    line-height: 1;
}

.ticket-updated-indicator img,
.ticket-updated-indicator svg {
    width: 18px;
    height: 18px;
    display: block;
    margin-left: 0;
}

.ticket-updated-indicator--agent {
    color: var(--green-status);
}

.ticket-updated-indicator--requester {
    color: var(--amber-status);
}

.ticket-updated-indicator--waiting {
    color: var(--light-grey);
    opacity: 1;
}

.ticket-updated-indicator--waiting svg {
    width: 14px;
    height: 14px;
}

.sla-pill {
    display: inline-block;
    min-width: 64px;
    text-align: center;
    font-weight: 700;
    font-size: 1.25rem;
    line-height: 1.2;
    padding: 3px 8px;
    border-radius: .25rem;
    white-space: nowrap;
}

.sla-pill-wrap {
    position: relative;
    display: inline-flex;
    align-items: center;
}



.sla-stage {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    line-height: 1.25;
}

.sla-stage-mark {
    font-weight: 700;
    min-width: 12px;
    text-align: center;
}

.sla-stage--met {
    color: var(--green-status);
}

.sla-stage--breached {
    color: var(--red-status);
}

.sla-stage--pending {
    color: var(--amber-status);
}

.sla-stage--paused {
    color: var(--tertiary-color-text);
    opacity: 0.75;
}

.sla-stage--na {
    color: var(--tertiary-color-text);
    opacity: 0.75;
}

.sla-pill--healthy,
.sla-pill--met {
    color: var(--green-status);
   background-color: rgba(var(--green-status-rgb), 0.1);
}

.sla-pill--warning {
    color: var(--amber-status);
      background-color: rgba(var(--amber-status-rgb), 0.1);
}

.sla-pill--partial {
    color: var(--amber-status);
    background-color: rgba(var(--amber-status-rgb), 0.2);
}

.sla-pill--breached {
    color: var(--red-status);
    background-color: rgba(var(--red-status-rgb), 0.2);
    
}

.sla-pill--na {
    color: var(--text-grey);
    background-color: var(--grey-status);
}

.ticket-comment-meta-row {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 10px;
    min-width: 0;
    max-width: 100%;
}

.ticket-comment-meta-row--customer {
    margin-right: 0;
}

.ticket-comment-meta-row--agent {
    margin-left: 0;
}

.ticket-comment-meta {
    margin: 0 0 1.4rem 0;
    flex: 1;
    min-width: 0;
    max-width: 100%;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.ticket-comment-actions {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    margin-left: auto;
    padding-left: 10px;
}

.ticket-comment-action-btn {
    width: 30px;
    height: 30px;
    border: 1px solid var(--input-border);
    border-radius: 999px;
    background-color: var(--input-bg);
    color: var(--tertiary-color-text);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: all .15s ease-in-out;
}

.ticket-comment-action-btn:disabled {
    cursor: wait;
    opacity: 0.65;
}

.ticket-comment-action-btn svg {
    width: 15px;
    height: 15px;
}

.ticket-comment-action-btn:hover,
.ticket-comment-action-btn:focus {
    background-color: var(--tint-background);
    color: var(--primary-color);
    border-color: var(--light-grey);
}

.ticket-comment-timestamp--customer {
    margin-right: 0;
}

.ticket-comment-timestamp--agent {
    margin-left: 0;
}

.ticket-comment-email-link--customer {
    margin-right: 0;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.ticket-comment-email-link--agent {
    margin-left: 0;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.ticket-reply-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 0.6rem;
}

.ticket-reply-header legend {
    display: flex;
    align-items: center;
    margin-bottom: 0;
    padding: 0;
    line-height: 1.2;
}

.ticket-reply-selector {
    display: flex;
    align-items: center;
    gap: 1.2rem;
    min-width: 0;
    width: 100%;
}

.ticket-reply-selector__scroller {
    flex: 1 1 auto;
    min-width: 0;
    width: 100%;
    position: relative;
    overflow-x: auto;
    overflow-y: hidden;
    overscroll-behavior-x: contain;
    padding-bottom: 0;
    scrollbar-width: none;
    -ms-overflow-style: none;
}

.ticket-reply-selector__scroller::-webkit-scrollbar {
    display: none;
}

.ticket-reply-selector__scroller::before,
.ticket-reply-selector__scroller::after {
    content: "";
    inset: 0 auto 0 0;
    opacity: 0;
    pointer-events: none;
    position: absolute;
    transition: opacity 0.16s ease;
    width: 1.8rem;
    z-index: 1;
}

.ticket-reply-selector__scroller::before {
    background: linear-gradient(to right, rgba(255, 255, 255, 0.98), rgba(255, 255, 255, 0));
    left: 0;
}

.ticket-reply-selector__scroller::after {
    background: linear-gradient(to left, rgba(255, 255, 255, 0.98), rgba(255, 255, 255, 0));
    left: auto;
    right: 0;
}

.ticket-reply-selector__scroller.has-left-overflow::before,
.ticket-reply-selector__scroller.has-right-overflow::after {
    opacity: 1;
}

.ticket-reply-partner {
    display: flex;
    align-items: center;
    align-self: center;
    flex: 0 0 auto;
    margin-left: auto;
}

.ticket-reply-selector .ticket-reply-actions {
    width: max-content;
    min-width: max-content;
    max-width: none;
    display: flex;
    flex-wrap: nowrap;
    gap: 0;
}

.ticket-reply-selector .ticket-reply-actions > .btn {
    flex: 0 0 auto;
    min-width: max-content;
    line-height: 1.2;
    white-space: nowrap;
}

.partner-name-tag--reply {
    display: flex;
    align-items: center;
    font-size: 1.6rem;
    font-weight: 700;
    line-height: 1.2;
    margin: 0;
}

@media (min-width: 761px) {
    .ticket-workspace-pane .ticket-reply-selector {
        gap: 0.8rem;
    }

    .ticket-workspace-pane .ticket-reply-selector .ticket-reply-actions > .btn {
        letter-spacing: 0;
    }

    .ticket-workspace-pane .partner-name-tag--reply {
        font-size: 1.5rem;
        max-width: 13rem;
        overflow: hidden;
        text-overflow: ellipsis;
        white-space: nowrap;
    }
}

.ticket-comment--bubble {
    position: relative;
    --bubble-bg: var(--input-bg);
    background-color: var(--bubble-bg);
    border-radius: 10px;
    max-width: 100%;
    min-width: 0;
    overflow-wrap: anywhere;
    word-break: break-word;
}

/* Search simple paginator (used for full-text search results with simplePaginate). */
.search-simple-paginator .search-simple-paginator__summary {
    font-size: 1.4rem;
    color: var(--text-grey);
    margin: 0 1.2rem;
    white-space: nowrap;
}

.table-filter-summary--task th {
    background-color: #dceeff;
    border-top: 1px solid color-mix(in srgb, #dceeff 70%, var(--input-border) 30%);
}

.ticket-comment--type-internal {
    --bubble-bg: #f3e4b3;
}

.ticket-comment--type-alert {
    --bubble-bg: #f3e4b3;
}

.ticket-comment--type-private {
    --bubble-bg: #d4e3b6;
}

.ticket-comment--type-partner {
    --bubble-bg: #e9d6e3;
}

.ticket-comment--type-phone {
    --bubble-bg: #dceeff;
}

.ticket-comment--type-task {
    --bubble-bg: #dceeff;
}

.ticket-comment--customer {
    margin-right: 0;
}

.ticket-comment--agent {
    margin-left: 0;
}

.ticket-comment ul,
.ticket-comment ol {
    margin: 0 0 1.6rem 0;
    padding-left: 2.2rem;
    list-style-position: outside;
}

.ticket-comment ul:last-child,
.ticket-comment ol:last-child {
    margin-bottom: 0;
}

.ticket-comment li {
    margin-bottom: 0.8rem;
}

.ticket-presence {
    position: relative;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 28px;
    min-height: 24px;
}

.eye-active.eye-editing path {
    fill: var(--amber-status);
}

.eye-idle path {
    fill: #94a3b8;
}

.ticket-presence-count {
    position: absolute;
    right: -6px;
    top: -6px;
    min-width: 16px;
    height: 16px;
    padding: 0 4px;
    border-radius: 999px;
    background: var(--amber-status);
    color: var(--white-text);
    font-size: 1rem;
    line-height: 16px;
    font-weight: 700;
    text-align: center;
}

.ticket-presence-tabs {
    position: absolute;
    left: 50%;
    bottom: -7px;
    transform: translateX(-50%);
    min-width: 18px;
    height: 14px;
    padding: 0 4px;
    border-radius: 999px;
    background: var(--primary-color);
    color: var(--white-text);
    font-size: .9rem;
    line-height: 14px;
    font-weight: 700;
    text-align: center;
}

.ticket-presence-separator {
    display: inline-block;
    margin: 0 4px;
    color: var(--text-muted);
}

.ticket-presence-popover {
    position: absolute;
    left: 18px;
    top: -8px;
    z-index: 40;
    display: none;
    width: max-content;
    min-width: max-content;
    max-width: none;
    border: 1px solid var(--input-border);
    box-shadow: 1px 1px 30px rgba(0,0,0,.06);
  background-color: var(--white-background);
    padding: 8px 10px;


}

.ticket-presence.is-open .ticket-presence-popover {
    display: block;
}

.ticket-presence-popover ul {
    list-style: none;
    margin: 0;
    padding: 0;
}

.ticket-presence-popover li {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 5px 0;
}

.ticket-presence-avatar {
    width: 24px;
    height: 24px;
    border-radius: 999px;
    background: var(--primary-color-tint);
    color: var(--primary-color);
    font-size: 1rem;
    line-height: 24px;
    font-weight: 700;
    text-align: center;
    flex: 0 0 24px;
}

.ticket-presence-meta {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    min-width: max-content;
}

.ticket-presence-name,
.ticket-presence-mode {
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-presence-name {
    font-size: 1.2rem;
    line-height: 1.2;
    font-weight: 600;
    color: var(--text-grey);
}

.ticket-presence-mode {
    font-size: 1rem;
    line-height: 1.2;
    color: var(--tertiary-color-text);
    text-align: left;
}

.ticket-link-preview {
    position: relative;
    display: inline-block;
    max-width: 100%;
}

.ticket-link-preview-popover {
    position: absolute;
    left: 0;
    top: calc(100% + 6px);
    z-index: 80;
    display: none;
    min-width: 300px;
    max-width: 420px;
        border: 1px solid var(--input-border);
    box-shadow: 1px 1px 30px rgba(0,0,0,.05);
    background-color: var(--white-background);
    border-radius: 10px;
    padding: 9px 11px;
}

.ticket-link-preview-popover h2,
.ticket-link-preview-popover h3,
.ticket-link-preview-popover p,
.ticket-link-preview-popover .ticket-link-preview-title,
.ticket-link-preview-popover .ticket-link-preview-label,
.ticket-link-preview-popover .ticket-link-preview-meta,
.ticket-link-preview-popover .ticket-link-preview-text,
.ticket-link-preview-popover .ticket-link-preview-empty {
    max-width: 100%;
    white-space: normal;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.sla-pill-wrap.is-open .sla-popover,
.ticket-link-preview.is-open .ticket-link-preview-popover {
    display: block;
}

.ticket-link-preview-title {
    font-size: 1.05rem;
    color: var(--tertiary-color-text);
    text-transform: uppercase;
    letter-spacing: .03em;
    margin-bottom: 6px;
}

.ticket-link-preview-section {
    margin-top: 7px;
}

.ticket-link-preview-section:first-of-type {
    margin-top: 0;
}

.ticket-link-preview-label {
    font-size: 1.1rem;
    font-weight: 700;
    color: var(--text-grey);
    margin-bottom: 2px;
}

.ticket-link-preview-meta {
    font-size: 1rem;
    color: var(--tertiary-color-text);
    margin-bottom: 2px;
    line-height: 1.25;
}

.ticket-link-preview-text {
    font-size: 1.15rem;
    color: var(--text-grey);
    line-height: 1.35;
}

.ticket-link-preview-empty {
    font-size: 1.1rem;
    color: var(--tertiary-color-text);
}

.sla-summary-label {
    display: block;
    font-size: 1.05rem;
    line-height: 1.25;
}

.sla-summary-value {
    display: block;
    font-size: 1.8rem;
    line-height: 1.05;
    font-weight: 600;
    margin-top: 4px;
    color: var(--text-grey);
}

.sla-summary-meta {
    display: block;
    font-size: .95rem;
    line-height: 1.25;
    margin-top: 4px;
}

@media screen and (max-width: 1400px) {
    .sla-summary-grid {
        grid-template-columns: repeat(4, minmax(0, 1fr));
    }
}

@media screen and (max-width: 1100px) {
    .sla-summary-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media screen and (max-width: 700px) {
    .sla-summary-grid {
        grid-template-columns: 1fr;
    }
}

.ticket-table .ticket-select-col {
    width: 34px;
    min-width: 34px;
    text-align: center;
    vertical-align: middle !important;
    padding-left: 10px !important;
    padding-right: 6px !important;
    line-height: 1;
}

.ticket-bulk-actions {
   /* display: flex;
    align-items: center;
    justify-content: space-between;*/
    gap: 10px;
    padding: 10px 12px;
    border-bottom: 1px solid var(--input-border);
    h2 {
        margin-bottom: 0;
    }
}

.ticket-bulk-actions-count {
    font-size: 1.2rem;
    font-weight: 600;
    color: var(--text-grey);
}

.ticket-bulk-actions-buttons {
    display: inline-flex;
    align-items: center;
    gap: 8px;
}

.ticket-row-actions-inline {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    flex-wrap: nowrap;
    white-space: nowrap;
}

.suspended-more-actions {
    position: relative;
    display: inline-flex;
    z-index: 5;
}

.suspended-more-actions.is-open {
    z-index: 300;
}

.suspended-more-trigger {
    min-width: 44px;
    text-align: center;
    letter-spacing: .06em;
}

.suspended-more-menu {
    position: fixed;
    left: -9999px;
    top: -9999px;
    z-index: 301;
    min-width: 260px;
    padding: 8px;
    border: 1px solid var(--input-border);
    border-radius: var(--radius-sm);
    background: var(--white-text);
    box-shadow: 0 10px 24px rgba(0, 0, 0, .16);
    display: none;
    flex-direction: column;
    gap: 6px;
}

.suspended-more-actions.is-open .suspended-more-menu {
    display: flex;
}

.suspended-actions-cell {
    position: relative;
    overflow: visible;
}

.ticket-table-wrap--suspended .ticket-table td,
.ticket-table-wrap--suspended .ticket-table th {
    vertical-align: middle;
}

.ticket-table-wrap--suspended .ticket-table--suspended .suspended-received-col,
.ticket-table-wrap--suspended .ticket-table--suspended .suspended-received-cell {
    width: 140px;
    min-width: 140px;
    padding-left: 4px !important;
}

.ticket-table-wrap--suspended .ticket-table--suspended .suspended-received-cell {
    white-space: nowrap;
}

.ticket-table-wrap--suspended .ticket-table--suspended .suspended-reason-col,
.ticket-table-wrap--suspended .ticket-table--suspended .suspended-reason-cell {
    width: 200px;
    min-width: 200px;
}

.ticket-table-wrap--suspended .ticket-table--suspended .suspended-actions-col,
.ticket-table-wrap--suspended .ticket-table--suspended .suspended-actions-cell {
    width: 272px;
    min-width: 272px;
    padding-right: 16px !important;
}

.ticket-table-wrap--suspended .ticket-table--suspended .suspended-subject-cell {
    width: 29%;
    max-width: 420px;
}

.ticket-table-wrap .ticket-subject-cell {
    width: 32%;

}

.ticket-table-wrap .ticket-problem-col,
.ticket-table-wrap .ticket-problem-cell {
    width: 84px;
    max-width: 84px;
}

.ticket-table-wrap .ticket-priority-col,
.ticket-table-wrap .ticket-priority-cell {
    width: 92px;
    min-width: 92px;
    max-width: 92px;
}

.ticket-table-wrap .ticket-filter-select-col--priority {
    min-width: 116px;
    padding-right: 24px;
}

.ticket-table-wrap .ticket-filter-select-col--partner {
    min-width: 148px;
    padding-left: 16px;
}

.ticket-table-wrap .ticket-filter-select-col {
    padding-left: 10px;
    padding-right: 10px;
}

.ticket-table-wrap .table-filter-row .ticket-filter-select-col {
    min-width: 138px;
}

.ticket-table-wrap .table-filter-row .ticket-filter-select-col--priority {
    min-width: 112px;
    padding-right: 18px;
}

.ticket-table-wrap .table-filter-row .ticket-filter-select-col--partner {
    min-width: 140px;
}

.ticket-table-wrap .ticket-actions-col,
.ticket-table-wrap .ticket-action-cell {
    width: 5.8rem;
    min-width: 5.8rem;
}

.ticket-table-wrap .ticket-actions-col {
    padding-right: 2rem;
}

.ticket-table-wrap .ticket-action-cell {
    text-align: right;
    padding-right: 2rem !important;
}

.ticket-table-wrap .table-filter-row .ticket-filter-select-col .vscomp-ele-wrapper,
.ticket-table-wrap .table-filter-row .ticket-filter-select-col .vscomp-wrapper,
.ticket-table-wrap .table-filter-row .ticket-filter-select-col .vs-field-wrap {
    width: 100%;
}

.ticket-table-wrap--suspended .ticket-table--suspended .ticket-filter-select-col--suspended-reason {
    min-width: 200px;
}

.service-new .ticket-table-wrap .ticket-actions-col--new,
.service-new .ticket-table-wrap .ticket-row-actions--new {
    width: 220px;
    min-width: 220px;
}

.service-new .ticket-table-wrap .ticket-subject-cell {
    width: 28%;
    max-width: 420px;
}

.service-new .ticket-table-wrap .ticket-truncate-cell {
    max-width: 150px;
}

.service-new .ticket-table-wrap .ticket-filter-select-col--partner,
.service-new .ticket-table-wrap .ticket-filter-select-col--team,
.service-new .ticket-table-wrap .ticket-filter-select-col--requester {
    min-width: 140px;
}

.service-new .ticket-table-wrap .table-filter-row .ticket-filter-select-col--partner,
.service-new .ticket-table-wrap .table-filter-row .ticket-filter-select-col--team,
.service-new .ticket-table-wrap .table-filter-row .ticket-filter-select-col--requester {
    min-width: 132px;
}

@media screen and (max-width: 1699px) {
    .ticket-table-wrap .ticket-table {
        min-width: 156rem;
    }
}

@media screen and (min-width: 1380px) and (max-width: 1699px) {
    .service-index .ticket-table-wrap .ticket-table,
    .service-assignees-assignee .ticket-table-wrap .ticket-table,
    .service-partners-partner .ticket-table-wrap .ticket-table {
        min-width: 145.2rem;
        table-layout: fixed;
        width: 100%;
        max-width: 100%;
    }

    .service-index .ticket-table-wrap .ticket-table.ticket-table--with-next-update,
    .service-assignees-assignee .ticket-table-wrap .ticket-table.ticket-table--with-next-update,
    .service-partners-partner .ticket-table-wrap .ticket-table.ticket-table--with-next-update {
        min-width: 152.2rem;
    }

    .service-index .ticket-table-wrap .ticket-table.ticket-table--with-assignee,
    .service-assignees-assignee .ticket-table-wrap .ticket-table.ticket-table--with-assignee,
    .service-partners-partner .ticket-table-wrap .ticket-table.ticket-table--with-assignee {
        min-width: 149.2rem;
    }

    .service-index .ticket-table-wrap .ticket-table.ticket-table--with-next-update.ticket-table--with-assignee,
    .service-assignees-assignee .ticket-table-wrap .ticket-table.ticket-table--with-next-update.ticket-table--with-assignee,
    .service-partners-partner .ticket-table-wrap .ticket-table.ticket-table--with-next-update.ticket-table--with-assignee {
        min-width: 156.2rem;
    }

    .ticket-table-wrap .ticket-date-col {
        width: 13.2rem;
        min-width: 13.2rem;
        max-width: 13.2rem;
    }

    .ticket-table-wrap .ticket-next-update-col {
        width: 12.4rem;
        min-width: 12.4rem;
        max-width: 12.4rem;
    }

    .ticket-table-wrap .ticket-updated-col {
        width: 14.8rem;
        min-width: 14.8rem;
        max-width: 14.8rem;
    }

    .service-index .ticket-table-wrap .ticket-id-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-id-col,
    .service-partners-partner .ticket-table-wrap .ticket-id-col {
        width: 10.6rem;
        min-width: 10.6rem;
        max-width: 10.6rem;
    }

    .service-index .ticket-table-wrap .ticket-sla-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-sla-col,
    .service-partners-partner .ticket-table-wrap .ticket-sla-col {
        width: 8.4rem;
        min-width: 8.4rem;
        max-width: 8.4rem;
    }

    .service-index .ticket-table-wrap .ticket-filter-select-col--partner,
    .service-index .ticket-table-wrap .ticket-col--partner,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--partner,
    .service-assignees-assignee .ticket-table-wrap .ticket-col--partner,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--partner,
    .service-partners-partner .ticket-table-wrap .ticket-col--partner {
        width: 13.6rem;
        min-width: 13.6rem;
        max-width: 13.6rem;
    }

    .service-index .ticket-table-wrap .ticket-filter-select-col--team,
    .service-index .ticket-table-wrap .ticket-col--team,
    .service-index .ticket-table-wrap .ticket-filter-select-col--requester,
    .service-index .ticket-table-wrap .ticket-col--requester,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--team,
    .service-assignees-assignee .ticket-table-wrap .ticket-col--team,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--requester,
    .service-assignees-assignee .ticket-table-wrap .ticket-col--requester,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--team,
    .service-partners-partner .ticket-table-wrap .ticket-col--team,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--requester,
    .service-partners-partner .ticket-table-wrap .ticket-col--requester {
        width: 13.6rem;
        min-width: 13.6rem;
        max-width: 13.6rem;
    }

    .service-index .ticket-table-wrap .ticket-filter-select-col--assignee,
    .service-index .ticket-table-wrap .ticket-assignee-col,
    .service-index .ticket-table-wrap .ticket-col--assignee,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--assignee,
    .service-assignees-assignee .ticket-table-wrap .ticket-assignee-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-col--assignee,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--assignee,
    .service-partners-partner .ticket-table-wrap .ticket-assignee-col,
    .service-partners-partner .ticket-table-wrap .ticket-col--assignee {
        width: 11.2rem;
        min-width: 11.2rem;
        max-width: 11.2rem;
    }

    .service-index .ticket-table-wrap .ticket-subject-col,
    .service-index .ticket-table-wrap .ticket-subject-cell,
    .service-assignees-assignee .ticket-table-wrap .ticket-subject-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-subject-cell,
    .service-partners-partner .ticket-table-wrap .ticket-subject-col,
    .service-partners-partner .ticket-table-wrap .ticket-subject-cell {
        width: auto;
        min-width: 14rem;
        max-width: none;
    }

    .service-index .ticket-table-wrap .ticket-truncate-cell,
    .service-assignees-assignee .ticket-table-wrap .ticket-truncate-cell,
    .service-partners-partner .ticket-table-wrap .ticket-truncate-cell {
        max-width: 13.6rem;
    }

    .service-index .ticket-table-wrap .ticket-problem-col,
    .service-index .ticket-table-wrap .ticket-problem-cell,
    .service-assignees-assignee .ticket-table-wrap .ticket-problem-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-problem-cell,
    .service-partners-partner .ticket-table-wrap .ticket-problem-col,
    .service-partners-partner .ticket-table-wrap .ticket-problem-cell {
        width: 7.8rem;
        max-width: 7.8rem;
    }

    .service-index .ticket-table-wrap .ticket-priority-col,
    .service-index .ticket-table-wrap .ticket-priority-cell,
    .service-assignees-assignee .ticket-table-wrap .ticket-priority-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-priority-cell,
    .service-partners-partner .ticket-table-wrap .ticket-priority-col,
    .service-partners-partner .ticket-table-wrap .ticket-priority-cell {
        width: 8.2rem;
        min-width: 8.2rem;
        max-width: 8.2rem;
    }

    .service-index .ticket-table-wrap .ticket-filter-select-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col {
        padding-left: 0.8rem;
        padding-right: 0.8rem;
    }

    .service-index .ticket-table-wrap .ticket-filter-select-col--priority,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--priority,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--priority {
        min-width: 10rem;
        padding-right: 1.6rem;
    }

    .service-index .ticket-table-wrap .ticket-filter-select-col--partner,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--partner,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--partner {
        min-width: 13.6rem;
        padding-left: 1.2rem;
    }

    .service-index .ticket-table-wrap .ticket-filter-select-col--team,
    .service-index .ticket-table-wrap .ticket-filter-select-col--requester,
    .service-index .ticket-table-wrap .ticket-filter-select-col--assignee,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--team,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--requester,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--assignee,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--team,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--requester,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--assignee {
        min-width: 13.6rem;
    }

    .service-index .ticket-table-wrap .table-filter-row .ticket-filter-select-col,
    .service-assignees-assignee .ticket-table-wrap .table-filter-row .ticket-filter-select-col,
    .service-partners-partner .ticket-table-wrap .table-filter-row .ticket-filter-select-col {
        min-width: 11.8rem;
    }

    .service-index .ticket-table-wrap .table-filter-row .ticket-filter-select-col--priority,
    .service-assignees-assignee .ticket-table-wrap .table-filter-row .ticket-filter-select-col--priority,
    .service-partners-partner .ticket-table-wrap .table-filter-row .ticket-filter-select-col--priority {
        min-width: 9.8rem;
        padding-right: 1.6rem;
    }

    .service-index .ticket-table-wrap .table-filter-row .ticket-filter-select-col--partner,
    .service-assignees-assignee .ticket-table-wrap .table-filter-row .ticket-filter-select-col--partner,
    .service-partners-partner .ticket-table-wrap .table-filter-row .ticket-filter-select-col--partner {
        min-width: 13.6rem;
    }

    .service-index .ticket-table-wrap .table-filter-row .ticket-filter-select-col--team,
    .service-index .ticket-table-wrap .table-filter-row .ticket-filter-select-col--requester,
    .service-index .ticket-table-wrap .table-filter-row .ticket-filter-select-col--assignee,
    .service-assignees-assignee .ticket-table-wrap .table-filter-row .ticket-filter-select-col--team,
    .service-assignees-assignee .ticket-table-wrap .table-filter-row .ticket-filter-select-col--requester,
    .service-assignees-assignee .ticket-table-wrap .table-filter-row .ticket-filter-select-col--assignee,
    .service-partners-partner .ticket-table-wrap .table-filter-row .ticket-filter-select-col--team,
    .service-partners-partner .ticket-table-wrap .table-filter-row .ticket-filter-select-col--requester,
    .service-partners-partner .ticket-table-wrap .table-filter-row .ticket-filter-select-col--assignee {
        min-width: 13.6rem;
    }

    .service-index .ticket-table-wrap .ticket-filter-select-col--assignee,
    .service-assignees-assignee .ticket-table-wrap .ticket-filter-select-col--assignee,
    .service-partners-partner .ticket-table-wrap .ticket-filter-select-col--assignee {
        min-width: 11.2rem;
    }

    .service-index .ticket-table-wrap .table-filter-row .ticket-filter-select-col--assignee,
    .service-assignees-assignee .ticket-table-wrap .table-filter-row .ticket-filter-select-col--assignee,
    .service-partners-partner .ticket-table-wrap .table-filter-row .ticket-filter-select-col--assignee {
        min-width: 11.2rem;
    }

    .service-index .ticket-table-wrap .ticket-actions-col,
    .service-index .ticket-table-wrap .ticket-action-cell,
    .service-assignees-assignee .ticket-table-wrap .ticket-actions-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-action-cell,
    .service-partners-partner .ticket-table-wrap .ticket-actions-col,
    .service-partners-partner .ticket-table-wrap .ticket-action-cell {
        width: 6.4rem;
        min-width: 6.4rem;
    }

    .service-index .ticket-table-wrap .ticket-actions-col,
    .service-assignees-assignee .ticket-table-wrap .ticket-actions-col,
    .service-partners-partner .ticket-table-wrap .ticket-actions-col {
        padding-right: 2.4rem;
    }

    .service-index .ticket-table-wrap .ticket-action-cell,
    .service-assignees-assignee .ticket-table-wrap .ticket-action-cell,
    .service-partners-partner .ticket-table-wrap .ticket-action-cell {
        padding-right: 2.4rem !important;
    }
}
@media screen and (min-width: 1700px) {
    .ticket-table-wrap {
        overflow-x: auto;
    }

    .ticket-table-wrap .ticket-table {
        table-layout: fixed;
        width: 100%;
        max-width: 100%;
    }

    .service-index .ticket-table-wrap .ticket-table,
    .service-assignees-assignee .ticket-table-wrap .ticket-table,
    .service-partners-partner .ticket-table-wrap .ticket-table {
        min-width: 147.2rem;
    }

    .ticket-table-wrap .ticket-table.ticket-table--with-next-update {
        min-width: 154.2rem;
    }

    .ticket-table-wrap .ticket-table.ticket-table--with-assignee {
        min-width: 151.2rem;
    }

    .ticket-table-wrap .ticket-table.ticket-table--with-next-update.ticket-table--with-assignee {
        min-width: 158.2rem;
    }

    .ticket-table-wrap--suspended .suspended-subject-cell {
        width: 44%;
        max-width: 700px;
    }

    .ticket-table-wrap .ticket-subject-col,
    .ticket-table-wrap .ticket-subject-cell {
        width: auto;
        min-width: 14rem;
        max-width: none;
    }

    .ticket-table-wrap .ticket-date-col {
        width: 12.8rem;
        min-width: 12.8rem;
        max-width: 12.8rem;
    }

    .ticket-table-wrap .ticket-next-update-col {
        width: 12.2rem;
        min-width: 12.2rem;
        max-width: 12.2rem;
    }

    .ticket-table-wrap .ticket-updated-col {
        width: 14.2rem;
        min-width: 14.2rem;
        max-width: 14.2rem;
    }

    .ticket-table-wrap .ticket-id-col {
        width: 10.2rem;
        min-width: 10.2rem;
        max-width: 10.2rem;
    }

    .ticket-table-wrap .ticket-sla-col {
        width: 8rem;
        min-width: 8rem;
        max-width: 8rem;
    }

    .ticket-table-wrap .ticket-filter-select-col--partner,
    .ticket-table-wrap .ticket-col--partner {
        width: 12.8rem;
        min-width: 12.8rem;
        max-width: 12.8rem;
    }

    .ticket-table-wrap .ticket-filter-select-col--team,
    .ticket-table-wrap .ticket-col--team,
    .ticket-table-wrap .ticket-filter-select-col--requester,
    .ticket-table-wrap .ticket-col--requester {
        width: 12.8rem;
        min-width: 12.8rem;
        max-width: 12.8rem;
    }

    .ticket-table-wrap .ticket-filter-select-col--assignee,
    .ticket-table-wrap .ticket-assignee-col,
    .ticket-table-wrap .ticket-col--assignee {
        width: 11rem;
        min-width: 11rem;
        max-width: 11rem;
    }

    .ticket-table-wrap .ticket-table .ticket-truncate-cell {
        max-width: 12.8rem;
    }

    .ticket-table-wrap .ticket-problem-col,
    .ticket-table-wrap .ticket-problem-cell {
        width: 76px;
        max-width: 76px;
    }

    .ticket-table-wrap .ticket-priority-col,
    .ticket-table-wrap .ticket-priority-cell {
        width: 82px;
        min-width: 82px;
        max-width: 82px;
    }

    .ticket-table-wrap .ticket-filter-select-col--priority {
        min-width: 98px;
    }

    .ticket-table-wrap .ticket-filter-select-col--partner {
        min-width: 12.8rem;
    }

    .ticket-table-wrap .ticket-filter-select-col--team,
    .ticket-table-wrap .ticket-filter-select-col--requester,
    .ticket-table-wrap .ticket-filter-select-col--assignee {
        min-width: 12.8rem;
    }

    .ticket-table-wrap .table-filter-row .ticket-filter-select-col {
        min-width: 112px;
    }

    .ticket-table-wrap .table-filter-row .ticket-filter-select-col--priority {
        min-width: 98px;
        padding-right: 12px;
    }

    .ticket-table-wrap .table-filter-row .ticket-filter-select-col--partner {
        min-width: 12.8rem;
    }

    .ticket-table-wrap .table-filter-row .ticket-filter-select-col--team,
    .ticket-table-wrap .table-filter-row .ticket-filter-select-col--requester,
    .ticket-table-wrap .table-filter-row .ticket-filter-select-col--assignee {
        min-width: 12.8rem;
    }

    .ticket-table-wrap .ticket-filter-select-col--assignee {
        min-width: 11rem;
    }

    .ticket-table-wrap .table-filter-row .ticket-filter-select-col--assignee {
        min-width: 11rem;
    }

    .ticket-table-wrap .ticket-filter-select-col {
        padding-left: 0.7rem;
        padding-right: 0.7rem;
    }

    .ticket-table-wrap .ticket-filter-select-col--priority {
        padding-right: 1.2rem;
    }

    .ticket-table-wrap .ticket-filter-select-col--partner {
        padding-left: 1rem;
    }

    .ticket-table-wrap .ticket-actions-col,
    .ticket-table-wrap .ticket-action-cell {
        width: 6.6rem;
        min-width: 6.6rem;
    }

    .ticket-table-wrap .ticket-actions-col {
        padding-right: 2.6rem;
    }

    .ticket-table-wrap .ticket-action-cell {
        padding-right: 2.6rem !important;
    }
}

.ticket-table-wrap .ticket-nowrap-cell {
    white-space: nowrap;
}

.ticket-table-wrap .ticket-truncate-cell {
    max-width: 180px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.ticket-table-wrap .ticket-truncate-cell a,
.ticket-table-wrap .ticket-truncate-cell span {
    display: inline-block;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: middle;
}

.ticket-table-wrap .ticket-subject-cell .ticket-link-preview--subject {
    display: block;
    max-width: 100%;
}

.ticket-table-wrap .ticket-subject-cell .ticket-link-preview--subject > a {
    display: inline-block;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: middle;
}

.ticket-table-wrap--suspended .suspended-subject-cell a {
    display: inline-block;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.ticket-table-wrap--suspended .suspended-ticket-select-col,
.ticket-table-wrap--suspended .ticket-select-col {
    vertical-align: middle !important;
}

.ticket-table-wrap--suspended .suspended-ticket-select-col input[type=checkbox],
.ticket-table-wrap--suspended .ticket-select-col input[type=checkbox] {
    vertical-align: middle;
}

.ticket-table-wrap--suspended .ticket-bulk-actions-buttons {
    flex-wrap: nowrap;
    white-space: nowrap;
}

.ticket-table-wrap--suspended .ticket-table--suspended .suspended-actions-cell .ticket-bulk-actions-buttons {
    width: 100%;
    justify-content: flex-end;
}

.ticket-greylist-btn {
    border: 1px solid var(--text-grey);
    color: var(--text-grey);
}

.ticket-greylist-btn:hover {
    background-color: var(--text-grey);
    color: var(--white-text);
}

.ticket-table .ticket-select-col input[type=checkbox] {
    margin: 0;
    width: 16px;
    height: 16px;
}

.ticket-table .ticket-presence-col {
    width: 34px;
    min-width: 34px;
    text-align: center;
    vertical-align: middle !important;
    padding-left: 0 !important;
    padding-right: 4px !important;
    line-height: 1;
}

.ticket-table .ticket-presence-col .ticket-presence,
.ticket-table .ticket-presence-col .eye-inactive {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 18px;
    height: 18px;
    margin: 0 auto;
}

.ticket-table .ticket-presence-col svg {
    display: block;
    width: 16px;
    height: 16px;
}

.ticket-table td:nth-child(3),
.ticket-table th:nth-child(3) {
    padding-left: 10px !important;
}

.activity-log-table td,
.activity-log-table th {
    vertical-align: top;
}

.activity-log-table th:first-child,
.activity-log-table td:first-child {
    width: 1%;
    white-space: nowrap;
}

.activity-source-badge {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 999px;
    font-size: 1rem;
    font-weight: 700;
    line-height: 1.4;
}

.activity-source-badge-user {
    background: var(--primary-color-tint);
    color: var(--primary-color);
}

.activity-source-badge-device {
    background: var(--tint-background);
    color: var(--green-status);
}

.activity-detail-list {
    margin: 0;
    padding: 0 0 0 16px;
}

.activity-detail-list li {
    margin: 0 0 3px 0;
    line-height: 1.3;
}

.activity-log-filter-row th {
    vertical-align: top;
}

.activity-date-filter {
    display: flex;
    flex-direction: row;
    gap: 10px;
    width: fit-content;
    max-width: 100%;
}

.activity-date-filter .search-filter-input {
    width: 150px;
    min-width: 150px;
}

.activity-details-filter {
    display: flex;
    flex-direction: row;
    gap: 10px;
    align-items: center;
}

.activity-details-filter .search-filter-input {
    flex: 1 1 auto;
    min-width: 0;
}

.activity-details-filter__actions {
    display: flex;
    gap: 10px;
    justify-content: flex-end;
    flex: 0 0 auto;
}

.ticket-list-title-actions {
    margin-bottom: 12px;
}

.tabs-container .ticket-list-title-actions.ticket-list-title-actions--no-tabs {
    margin-bottom: 20px;
}

.ticket-export-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    line-height: 1;
}

.ticket-export-btn__label,
.ticket-export-btn__loading {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    justify-content: center;
    line-height: 1;
}

.ticket-export-btn--disabled,
.ticket-export-btn[disabled] {
    opacity: 0.6;
    cursor: not-allowed;
    pointer-events: none;
}

/* Agent activity cards: fixed card widths + tabular elapsed counters to prevent jitter. */
.agent-activity .agent-activity-elapsed {
    display: block;
    min-height: 1.25em;
    font-size: 1.05rem;
    line-height: 1.2;
    color: var(--tertiary-color-text);
    font-variant-numeric: tabular-nums;
    white-space: nowrap;
}
@media screen and (max-width: 600px) {
    .ticket-comment-meta-row {
        flex-direction: column;
        gap: 6px;
    }

    .ticket-comment-actions {
        width: 100%;
        justify-content: flex-end;
        padding-left: 0;
        margin-bottom: 1rem;
    }

    .ticket-comment-meta {
        margin-bottom: .4rem;
    }
}

.team-switcher-placeholder {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-bottom: 12px;
}

.team-switcher-placeholder__label,
.team-switcher-placeholder__control,
.team-switcher-placeholder__link {
    border-radius: 0.9rem;
}

.team-switcher-placeholder__label {
    height: 14px;
    width: 132px;
}

.team-switcher-placeholder__control {
    height: 38px;
    width: 100%;
}

.team-switcher-placeholder__link {
    height: 16px;
    width: 156px;
}

.profile-button__health--placeholder {
    position: absolute;
    top: 0;
    left: 28px;
    width: 18px;
    height: 18px;
    z-index: 1;
}

.profile-button__health--placeholder::before {
    content: "";
    display: block;
    width: 18px;
    height: 18px;
    border-radius: 999px;
    border: 2px solid var(--white-background);
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.12);
}

.system-health--placeholder .system-health__section {
    gap: 0;
}

.system-health-placeholder__title,
.system-health-placeholder__state,
.system-health-placeholder__issue-title,
.system-health-placeholder__issue-detail,
.system-health-placeholder__stat,
.system-health-placeholder__link {
    display: block;
    border-radius: 0.9rem;
}

.system-health-placeholder__title {
    height: 18px;
    width: 118px;
}

.system-health-placeholder__state {
    height: 18px;
    width: 74px;
}

.system-health-placeholder__issues {
    display: flex;
    flex-direction: column;
    gap: 0;
    margin-top: 8px;
}

.system-health-placeholder__issue {
    display: flex;
    flex-direction: column;
    gap: 6px;
    padding: 7px 0;
    border-top: 1px solid var(--input-border);
}

.system-health-placeholder__issue:first-child {
    border-top: 0;
    padding-top: 0;
}

.system-health-placeholder__issue-title {
    height: 14px;
    width: 46%;
}

.system-health-placeholder__issue-detail {
    height: 12px;
    width: 100%;
}

.system-health-placeholder__issue-detail--short {
    width: 72%;
}

.system-health-placeholder__stats {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-top: 8px;
    padding-top: 8px;
    border-top: 1px solid var(--input-border);
}

.system-health-placeholder__stat {
    height: 14px;
    width: 58%;
}

.system-health-placeholder__stat--short {
    width: 42%;
}

.system-health-placeholder__links {
    display: flex;
    flex-direction: column;
    gap: 6px;
    margin-top: 10px;
    padding-top: 8px;
    border-top: 1px solid var(--input-border);
}

.system-health-placeholder__link {
    height: 14px;
    width: 128px;
}

.system-health-placeholder__link--short {
    width: 162px;
}

.ticket-comment-row {
    display: flex;
    align-items: flex-start;
    gap: 1.2rem;
    margin-bottom: 2.4rem;
}

.ticket-comment-row--agent {
    justify-content: flex-end;
}

.ticket-comment-row--customer {
    justify-content: flex-start;
}

.ticket-comment-row--agent .ticket-comment-stack {
    align-items: flex-end;
}

.ticket-comment-row--customer .ticket-comment-stack {
    align-items: flex-start;
}

.ticket-comment-avatar {
    width: 3.8rem;
    height: 3.8rem;
    border-radius: 999px;
    object-fit: cover;
    flex-shrink: 0;
    background: var(--primary-color-tint);
    box-shadow: 0 0 0 1px rgba(7, 53, 79, 0.12);
}

.ticket-comment-avatar--fallback {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 1.3rem;
    font-weight: 600;
    color: var(--primary-color);
}

.ticket-comment-stack {
    position: relative;
    display: flex;
    flex-direction: column;
    gap: 0.7rem;
    flex: 1 1 auto;
    max-width: none;
    min-width: 0;
}

.ticket-comment-stack--actionable {
    isolation: isolate;
}

.ticket-comment-stack--busy {
    pointer-events: none;
}

.ticket-comment-loading-overlay {
    inset: -0.8rem;
    z-index: 6;
    border-radius: 18px;
    background: rgba(255, 255, 255, 0.78);
}

.ticket-comment-header,
.ticket-comment-body-wrap,
.ticket-comment-meta-row,
.ticket-comment-email-link,
.ticket-comment-timestamp {
    width: 100%;
}

.ticket-comment-row--agent .ticket-comment-meta-row,
.ticket-comment-row--agent .ticket-comment-email-link {
    text-align: right;
}

.ticket-comment-row--customer .ticket-comment-meta-row,
.ticket-comment-row--customer .ticket-comment-email-link {
    text-align: left;
}

.ticket-comment-actions-row {
    width: 100%;
    display: flex;
    margin-top: 0.3rem;
    align-items: center;
    justify-content: space-between;
    gap: 1.2rem;
}

.ticket-comment-row--customer .ticket-comment-actions-row {
    justify-content: space-between;
    width: min(72rem, 100%);
    margin-right: auto;
}

.ticket-comment-row--agent .ticket-comment-actions-row {
    display: none;
}

.ticket-comment-actions-row .ticket-comment-email-link {
    width: auto;
    margin: 0;
}

.ticket-comment-actions-row .ticket-comment-actions {
    margin-left: auto;
}

.ticket-comment-header {
    display: flex;
    flex-direction: column;
    gap: 0.15rem;
}

.ticket-comment-row--agent .ticket-comment-header {
    text-align: right;
    align-items: flex-end;
}

.ticket-comment-row--customer .ticket-comment-header {
    text-align: left;
    align-items: flex-start;
}

.ticket-comment-body-wrap {
    display: flex;
    width: 100%;
}

.ticket-comment-row--agent .ticket-comment-body-wrap {
    justify-content: flex-end;
}

.ticket-comment-row--customer .ticket-comment-body-wrap {
    justify-content: flex-start;
}

.ticket-comment {
    width: min(72rem, 100%);
    max-width: 100%;
}

.ticket-comment.ticket-comment-email {
    overflow-x: auto;
}

.ticket-email-rendered {
    max-width: 100%;
}

.ticket-email-rendered img {
    width: auto;
    max-width: 100%;
    height: auto;
}

.ticket-comment.ticket-comment-email img {
    width: auto;
    max-width: 100%;
    height: auto;
    display: inline-block;
}

.ticket-comment.ticket-comment-email .ticket-email-rendered div div {
    margin-bottom: 0;
}

.ticket-email-rendered,
.ticket-email-rendered-original {
    color: var(--text-grey);
    max-width: 100%;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.ticket-email-rendered p,
.ticket-email-rendered-original p {
    margin-bottom: 1.2rem;
}

.ticket-email-rendered table,
.ticket-email-rendered-original table {
    display: block;
    max-width: 100%;
    overflow-x: auto;
    width: 100% !important;
}

.ticket-email-rendered td,
.ticket-email-rendered th,
.ticket-email-rendered-original td,
.ticket-email-rendered-original th {
    overflow-wrap: anywhere;
    word-break: break-word;
    white-space: normal;
}

.ticket-email-rendered a,
.ticket-email-rendered-original a,
.ticket-email-rendered span,
.ticket-email-rendered-original span {
    overflow-wrap: anywhere;
    word-break: break-word;
}

.ticket-email-rendered img,
.ticket-email-rendered-original img {
    height: auto !important;
    max-width: 100% !important;
}

.ticket-email-signature {
    border-top: 1px solid #e2e5e8;
    color: #5d6670;
    margin-top: 1.6rem;
    padding-top: 1.2rem;
}

.ticket-email-signature p:last-child {
    margin-bottom: 0;
}

.ticket-email-view {
    display: grid;
    gap: 1.6rem;
}

.ticket-email-view__meta {
    background: #f7f8f9;
    border: 1px solid #e2e5e8;
    border-radius: 1.2rem;
    display: grid;
    gap: 0.8rem;
    padding: 1.4rem 1.6rem;
}

.ticket-email-view__meta-row {
    display: grid;
    gap: 0.35rem;
}

.ticket-email-view__meta-label {
    color: #5d6670;
    font-size: 1.2rem;
    font-weight: 700;
    letter-spacing: 0.02em;
    text-transform: uppercase;
}

.ticket-email-view__meta-value {
    font-size: 1.45rem;
    line-height: 1.45;
    word-break: break-word;
}

.ticket-email-view__section {
    display: grid;
    gap: 0.9rem;
}

.ticket-email-view__section-title {
    font-size: 1.5rem;
    margin-bottom: 0;
}

.ticket-email-view__body {
    background: #fff;
    border: 1px solid #e2e5e8;
    border-radius: 1.2rem;
    max-width: 100%;
    overflow-x: hidden;
    padding: 1.6rem;
}

.ticket-email-view__raw {
    border-top: 1px solid #e2e5e8;
    padding-top: 1.2rem;
}

.ticket-email-view__raw summary {
    cursor: pointer;
    font-size: 1.4rem;
    font-weight: 600;
    margin-bottom: 1rem;
}

.ticket-email-view__body--raw {
    background: #f9fafb;
}

.ticket-email-view__plain {
    background: #f9fafb;
    border: 1px solid #e2e5e8;
    border-radius: 1.2rem;
    color: var(--text-grey);
    font-family: "DM Sans", sans-serif;
    font-size: 1.35rem;
    line-height: 1.6;
    margin: 0;
    max-height: min(52rem, 60vh);
    overflow: auto;
    padding: 1.6rem;
    white-space: pre-wrap;
    word-break: break-word;
}

.ticket-email-view__plain--code {
    font-family: Consolas, "Courier New", monospace;
    font-size: 1.2rem;
    line-height: 1.5;
}

.aiison-chat-shell {
    position: fixed;
    left: 1.5rem;
    right: auto;
    bottom: 1.5rem;
    z-index: 1100;
}

body:has(.ticket-workspace-shell .ticket-workspace-bar) .aiison-chat-shell {
    bottom: 1.5rem;
    left: 2rem;
    right: auto;
}

body:not(:has(.ticket-workspace-shell .ticket-workspace-bar)) .aiison-chat-shell {
    bottom: 1.5rem;
    left: 2rem;
    right: auto;
}

body:has(.ticket-workspace-shell .ticket-workspace-bar) .aiison-chat-panel,
body:not(:has(.ticket-workspace-shell .ticket-workspace-bar)) .aiison-chat-panel {
    left: 0;
    right: auto;
}

.aiison-chat-toggle {
    width: 3.5rem;
    height: 3.5rem;
    border-radius: 999px;
    border: 1px solid var(--primary-color, #173755);
    background: var(--white-background, #fff);
    color: var(--primary-color, #173755);
    box-shadow: 0 5px 18px 0 rgba(0,0,0,.06);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    transition: background-color 0.15s ease, color 0.15s ease, border-color 0.15s ease, transform 0.15s ease;
}

.aiison-chat-toggle:hover,
.aiison-chat-toggle:focus-visible {
    background: var(--primary-color, #173755);
    border-color: var(--primary-color, #173755);
    color: #fff;
    transform: translateY(-1px);
}

.aiison-chat-toggle svg {
    width: 1.6rem;
    height: 1.6rem;
}

.aiison-chat-panel {
    position: absolute;
    right: 0;
    bottom: 4.85rem;
    width: clamp(36rem, 40vw, 50rem);
    height: min(56rem, calc(100vh - 4.5rem));
    min-height: 46rem;
    background: #f8fbfd;
    border: 1px solid var(--input-border);
    border-radius: 1rem;
    box-shadow: 0 18px 48px rgba(10, 24, 38, 0.2);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    font-size: 1.5rem;
    line-height: 1.5;
}

.aiison-chat-panel,
.aiison-chat-panel button,
.aiison-chat-panel textarea {
    font-family: "DM Sans", sans-serif;
}

.aiison-chat-panel * {
    font-size: inherit;
}
.aiison-chat-panel {
    p {
   color:var(--text-grey);
    }
}
.aiison-chat-message--user {
       p {
   color:var(--white-text);
    }
}
.aiison-chat-header {
    padding: 1rem 1.1rem;
    background:var(--primary-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
      color:var(--white-text);
}

.aiison-chat-header h3 {
    margin: 0;
    font-size: 1.5rem;
    font-weight: 700;
    line-height: 1.2;
    color:var(--white-text);
}

.aiison-chat-header p {
    margin: 0.2rem 0 0;
    font-size: 1.2rem;
    opacity: 0.85;
    line-height: 1.25;
    font-weight: 300;
}

.aiison-chat-actions {
    display: flex;
    gap: 0.5rem;
}

.aiison-chat-actions button {
    border: 1px solid rgba(255,255,255,0.22);
    background: rgba(255,255,255,0.12);
    color: #fff;
    border-radius: 999px;
    padding: 0.6rem 1.2rem;
    font-size: 1.2rem;
    font-weight: 500;
    line-height: 1;
    min-height: 3.2rem;
}

.aiison-chat-actions button:hover,
.aiison-chat-actions button:focus-visible {
    background: rgba(255,255,255,0.2);
    border-color: rgba(255,255,255,0.35);
}

.aiison-chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 1.15rem;
    display: flex;
    flex-direction: column;
    gap: 0.9rem;
    background:
        radial-gradient(circle at top right, rgba(23, 55, 85, 0.06), transparent 34%),
        linear-gradient(180deg, #fbfdff 0%, #f4f8fb 100%);
}

.aiison-chat-messages p,
.aiison-chat-messages li,
.aiison-chat-messages ul {
    font-size: 1.5rem;
    line-height: 1.5;
}

.aiison-chat-messages p {
    margin: 0 0 0.8rem;
}

.aiison-chat-messages ul {
    margin: 0.35rem 0 0.8rem;
    padding-left: 2.2rem;
    list-style: disc;
    list-style-position: outside;
}

.aiison-chat-messages li {
    margin-bottom: 0.4rem;
}

.aiison-chat-messages li::marker {
    color: inherit;
}

.aiison-chat-empty {
    color: #4b6477;
    font-size: 1.5rem;
}

.aiison-chat-message {
    max-width: 100%;
    display: flex;
    align-items: flex-end;
    gap: 1rem;
    font-size: 1.5rem;
    line-height: 1.5;
}

.aiison-chat-bubble {
    max-width: 92%;
    padding: 1rem 1.1rem;
    border-radius: 1rem;
}

.aiison-chat-avatar {
    width: 3.2rem;
    height: 3.2rem;
    border-radius: 999px;
    object-fit: cover;
    flex-shrink: 0;
    box-shadow: 0 0 0 1px rgba(7, 53, 79, 0.12);
    background: #fff;
}

.aiison-chat-avatar--fallback {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 1.1rem;
    font-weight: 600;
    color: #173755;
    background: #e8edf2;
}

.aiison-chat-message--user {
    justify-content: flex-end;
}

.aiison-chat-message--assistant {
    justify-content: flex-start;
}

.aiison-chat-message--user .aiison-chat-bubble {
    background: #173755;
    color: #fff;
    border-bottom-right-radius: 0.35rem;
}

.aiison-chat-message--assistant .aiison-chat-bubble {
    background: #fff;
    color: #18324a;
    border: 1px solid #d5e1ea;
    border-bottom-left-radius: 0.35rem;
}

.aiison-chat-message--assistant .aiison-chat-bubble p:last-child,
.aiison-chat-message--user .aiison-chat-bubble p:last-child {
    margin-bottom: 0;
}

.aiison-chat-meta {
    margin-top: 0.4rem;
    font-size: 1.2rem;
    opacity: 0.7;
}

.aiison-chat-compose {
    padding: 1rem 1.1rem 1.1rem;
    border-top: 1px solid #d5e1ea;
    background: #fff;
}

.aiison-chat-compose textarea {
    width: 100%;
    min-height: 7.5rem;
    border-radius: 0.8rem;
    border: 1px solid #c8d6e2;
    padding: 0.9rem 1rem;
    resize: vertical;
    font-size: 1.5rem;
    line-height: 1.5;
}

.aiison-chat-compose textarea:disabled {
    opacity: 0.75;
    cursor: wait;
}

.aiison-chat-compose-row {
    margin-top: 0.85rem;
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 0.75rem;
}

.aiison-chat-compose-row small {
    color: #60798f;
    font-size: 1.4rem;
    line-height: 1.25;
}

.aiison-chat-compose-row button {
    border: 1px solid var(--primary-color, #173755);
    border-radius: 999px;
    padding: 0.8rem 1.8rem;
    background: var(--primary-color, #173755);
    color: var(--white-text);
    font-weight: 500;
    min-width: 8.4rem;
    min-height: 4rem;
    font-size: 1.4rem;
    line-height: 1;
    transition: opacity 0.15s ease;
}

.aiison-chat-compose-row button:disabled {
    opacity: 0.65;
    cursor: wait;
}

.aiison-chat-compose-row button:hover,
.aiison-chat-compose-row button:focus-visible {
    background: var(--primary-color-10, #264a6b);
    border-color: var(--primary-color-10, #264a6b);
}

.btn-outline-danger-lite {
    border: 1px solid var(--red-status);
}

.status-marker-open:before {
    background-color: var(--red-status);
}

.ticket-workspace-pane .dropup .dropdown-menu > li > .dropdown-item {
    padding: 0.45rem 1rem 0.45rem 0.9rem;
}

.dropdown-menu .dropdown-item .ticket-submit-option {
    align-items: center;
    column-gap: 0.9rem;
    display: grid;
    grid-template-columns: 1.6rem minmax(0, 1fr);
    min-height: 0;
    width: 100%;
}

.dropdown-menu .dropdown-item .ticket-submit-option__dot {
    flex: 0 0 1.6rem;
    height: 1.6rem;
    width: 1.6rem;
}

.dropdown-menu .dropdown-item .ticket-submit-option__dot--new,
.dropdown-menu .dropdown-item .ticket-submit-option__dot--open,
.dropdown-menu .dropdown-item .ticket-submit-option__dot--pending,
.dropdown-menu .dropdown-item .ticket-submit-option__dot--on-hold,
.dropdown-menu .dropdown-item .ticket-submit-option__dot--solved {
    border-radius: 50%;
}

.dropdown-menu .dropdown-item .ticket-submit-option__dot--new {
    background-color: var(--green-status);
}

.dropdown-menu .dropdown-item .ticket-submit-option__dot--open {
    background-color: var(--red-status);
}

.dropdown-menu .dropdown-item .ticket-submit-option__dot--pending {
    background-color: #04afda;
}

.dropdown-menu .dropdown-item .ticket-submit-option__dot--on-hold {
    background-color: var(--text-grey);
}

.dropdown-menu .dropdown-item .ticket-submit-option__dot--solved {
    background-color: var(--grey-status);
}

.dropdown-menu .dropdown-item .ticket-submit-option__label {
    display: block;
    line-height: 1.05;
    white-space: nowrap;
}

.dropdown-menu .dropdown-item .ticket-submit-option__label strong {
    font-weight: 400;
    margin-left: 0;
}

.ticket-workspace-pane .dropup .dropdown-menu {
    border: 1px solid var(--input-border);
    border-radius: 0;
    box-shadow: 0 0.6rem 1.6rem rgba(0, 0, 0, 0.06);
}

.dropdown-menu .dropdown-divider {
    margin: 0.65rem 1rem 0.65rem 0.9rem;
}

.table-cell-nowrap {
    white-space: nowrap;
}

.settings-inline-min-width-22 {
    min-width: 22rem;
}

.settings-inline-max-width-340 {
    max-width: 340px;
}

.settings-inline-note-small {
    font-size: 0.8em;
}

.sla-table-col-priority {
    width: 16%;
}

.sla-table-col-triage {
    width: 12%;
}

.sla-table-col-response,
.sla-table-col-update,
.sla-table-col-resolution {
    width: 15%;
}

.sla-table-col-active {
    width: 9%;
}

.sla-table-col-external {
    width: 10%;
}

@media (max-width: 640px) {
    .ticket-comment-row {
        gap: 0.8rem;
    }

    .ticket-comment-avatar {
        width: 3.2rem;
        height: 3.2rem;
    }

    .ticket-comment-stack {
        width: 100%;
    }

    .aiison-chat-shell {
        right: 0.75rem;
        bottom: 0.75rem;
    }

    .aiison-chat-panel {
        width: calc(100vw - 1.5rem);
        height: min(40rem, calc(100vh - 5.5rem));
        right: 0;
        bottom: 4.25rem;
        min-height: 34rem;
        font-size: 1.5rem;
    }

    .aiison-chat-message {
        gap: 0.75rem;
    }

    .aiison-chat-bubble {
        max-width: 96%;
    }
}

@media (min-width: 1600px) {
    .aiison-chat-panel {
        width: 52rem;
        height: min(60rem, calc(100vh - 3.5rem));
    }
}

.navigator-wrap {
    overflow: visible;
}

.navigator-wrap .trigger {
    margin-bottom: 0;
    width: 100%;
    position: relative;
    z-index: 1501;
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
    column-gap: 1rem;
    max-width: calc(100vw - 1.6rem);
}

.navigator-wrap .trigger > span:first-child {
    min-width: 0;
}

.navigator-wrap .trigger > span:last-child {
    display: inline-flex;
    align-items: center;
}

.navigator-wrap.is-open .trigger {
   /* border-radius: 0.7rem 0.7rem 0 0;*/
}

.navigator-popover {
    position: absolute;
    left: 0;
    top: calc(100% - 1px);
    z-index: 1500;
    width: max-content;
    min-width: 28rem;
    max-width: min(42rem, calc(100vw - 1.6rem));
    border-radius: 0 0 0.7rem 0.7rem;
    background-color: #fff;
    box-shadow: 0 20px 36px rgba(0, 0, 0, .18);
    border: 1px solid var(--input-border);
    border-top: none;
    display: none;
    overflow: hidden;
}

.navigator-wrap.is-open .navigator-popover {
    display: block;
}

.navigator-popover input {
    width: calc(100% - 2rem);
    margin: 0 auto 0.2rem auto;
    display: block;
}

.navigator-panel-wrap {
    position: relative;
    overflow: hidden;
}

.navigator-panel-track {
    display: flex;
    align-items: stretch;
    will-change: transform;
}

.navigator-panel-track.is-animating {
    transition: transform 0.24s ease;
}

.navigator-panel {
    flex: 0 0 100%;
    min-width: 0;
}

.navigator-wrap .navigator-panel .navigator-list {
    position: static;
    width: 100%;
    min-height: 0;
    max-height: min(42rem, calc(100vh - 14rem));
    overflow-x: hidden;
    overflow-y: auto;
    box-shadow: none;
    border-radius: 0;
    padding-bottom: 1rem;
}

.navigator-wrap ul.navigator-list li {
    min-height: 0;
    display: block;
}

.navigator-wrap ul.navigator-list li > a,
.navigator-wrap ul.navigator-list li > span,
.navigator-wrap ul.navigator-list li.no-link {
    width: 100%;
    display: flex;
    align-items: center;
}

.navigator-wrap ul.navigator-list li.forward > button {
    appearance: none;
    border: none;
    background: transparent;
    width: 100%;
    padding: 0;
    margin: 0;
    text-align: left;
    display: flex;
    align-items: center;
    justify-content: space-between;
    cursor: pointer;
}

.navigator-wrap ul.navigator-list .back-link button {
    appearance: none;
    border: none;
    background: transparent;
    width: 100%;
    padding: 0;
    margin: 0;
    text-align: left;
    font: inherit;
    color: inherit;
    display: inline-flex;
    align-items: center;
    justify-content: flex-start;
    gap: 0.8rem;
    cursor: pointer;
    font-size: 1.4rem;
    font-weight: 300;
    line-height: 1.2;
}

.navigator-wrap ul.navigator-list li.navigator-tabs {
   /* display: flex;
    align-items: stretch;*/
}

.navigator-wrap ul.navigator-list li.navigator-tabs button {
   /* appearance: none;
    border: none;
    background: transparent;
    color: inherit;
    font: inherit;
    font-size: 1.4rem;
    margin: 0;
    padding: 0.9rem 1.6rem;
    cursor: pointer;
    position: relative;*/
}

.navigator-wrap ul.navigator-list li.navigator-tabs button.disabled {
  /*  cursor: default;*/
}

.navigator-wrap ul.navigator-list li.navigator-tabs button.active {
   /* background-color: var(--primary-color);
    color: var(--white-text);*/
}

.navigator-wrap ul.navigator-list li.navigator-tabs button.active::after {
  /*  content: "";
    position: absolute;
    bottom: -1.4rem;
    left: calc(50% - 0.7rem);
    border-top: 0.7rem solid var(--primary-color);
    border-bottom: 0.7rem solid transparent;
    border-left: 0.7rem solid transparent;
    border-right: 0.7rem solid transparent;*/
}

.navigator-wrap ul.navigator-list li small {
    display: block;
    margin-top: 0.25rem;
    color: var(--text-grey-mid);
    white-space: nowrap;
}

.navigator-wrap ul.navigator-list li a span,
.navigator-wrap ul.navigator-list li > span span,
.navigator-wrap ul.navigator-list li.no-link span {
    margin-bottom: 0;
   /* white-space: nowrap;*/
}

.navigator-wrap ul.navigator-list li.selected > a span,
.navigator-wrap ul.navigator-list li.selected > span,
.navigator-wrap ul.navigator-list li.selected > button span,
.navigator-wrap ul.navigator-list li.parent.selected > a span,
.navigator-wrap ul.navigator-list li.parent.selected > span {
    color: var(--red-status);
    font-weight: 600;
}

.navigator-wrap ul.navigator-list li.selected svg path,
.navigator-wrap ul.navigator-list li.parent.selected svg path {
    fill: var(--red-status) !important;
}

.ticket-workspace-shell {
    --ticket-workspace-width: min(100vw, 75rem);
    --ticket-workspace-top: -1px;
    --ticket-workspace-bar-height: 6.4rem;
    overflow-x: hidden;
    pointer-events: none;
    position: fixed;
    inset: 0;
    z-index: 1060;
}

body:has(.ticket-workspace-shell .ticket-workspace-bar) {
    overflow-x: hidden;
    padding-bottom: var(--ticket-workspace-bar-height, 6.4rem);
}

@media screen and (min-width: 700px) {
    body:has(.ticket-workspace-shell .ticket-workspace-bar) > .d-flex {
        min-height: calc(100vh + var(--ticket-workspace-bar-height, 6.4rem));
        align-items: stretch;
    }

    body:has(.ticket-workspace-shell .ticket-workspace-bar) .sidebar {
        min-height: 100%;
    }
}

.ticket-workspace-backdrop {
    background-color: #000;
    inset: 0;
    opacity: 0.58;
    pointer-events: auto;
    position: fixed;
    cursor: default;
}

.ticket-workspace-backdrop--loading {
    opacity: 0.52;
}

.ticket-workspace-panel {
    background: #fff;
    border-left: none;
    box-shadow: -10px 0 30px 0 rgba(7, 53, 79, 0.25);
    bottom: 0;
    overflow: auto;
    overflow-x: hidden;
    scrollbar-gutter: stable;
    pointer-events: auto;
    position: fixed;
    right: 0;
    top: var(--ticket-workspace-top);
    width: var(--ticket-workspace-width);
}

.ticket-workspace-panel--loading {
    overflow: hidden;
}

.ticket-workspace-pane {
    display: none;
    min-height: 100%;
}

.ticket-workspace-pane.is-active {
    display: flex;
    flex-direction: column;
}

.ticket-workspace-loading {
    padding: 2rem;
}

.ticket-workspace-loading__group {
    display: flex;
    flex-direction: column;
    gap: 1.8rem;
    min-height: calc(100vh - 5.8rem - var(--ticket-workspace-bar-height));
}

.ticket-workspace-loading__line,
.ticket-workspace-loading__label,
.ticket-workspace-loading__control,
.ticket-workspace-loading__editor,
.ticket-workspace-loading__meta-block,
.ticket-workspace-loading__comment,
.ticket-workspace-loading__chips span {
    animation: ticket-workspace-wave 1.7s linear infinite;
    background: linear-gradient(110deg, #edf1f4 8%, #f8fafb 18%, #edf1f4 33%);
    background-size: 220% 100%;
    border-radius: 0.9rem;
}

.ticket-workspace-loading__line--title {
    height: 10rem;
}

.ticket-workspace-loading__line--short {
    width: 65%;
}

.ticket-workspace-loading__field {
    display: flex;
    flex-direction: column;
    gap: 0.8rem;
}

.ticket-workspace-loading__row {
    display: grid;
    gap: 1rem;
    grid-template-columns: minmax(0, 1fr) 20rem;
}

.ticket-workspace-loading__field--actions {
    align-self: end;
}

.ticket-workspace-loading__label {
    height: 1.2rem;
    width: 12rem;
}

.ticket-workspace-loading__label--sm {
    width: 9rem;
}

.ticket-workspace-loading__label--md {
    width: 14rem;
}

.ticket-workspace-loading__control {
    height: 4.6rem;
}

.ticket-workspace-loading__control--wide {
    width: 100%;
}

.ticket-workspace-loading__control--short {
    width: 100%;
}

.ticket-workspace-loading__control--with-tag {
    position: relative;
}

.ticket-workspace-loading__control--with-tag::before {
    animation: ticket-workspace-wave 1.7s linear infinite;
    background: linear-gradient(110deg, #edf1f4 8%, #f8fafb 18%, #edf1f4 33%);
    background-size: 220% 100%;
    border-radius: 999px;
    content: "";
    height: 2.8rem;
    left: 1.2rem;
    position: absolute;
    top: 0.9rem;
    width: 7.8rem;
}

.ticket-workspace-loading__editor {
    height: 14rem;
}

.ticket-workspace-loading__editor--tall {
    height: 18rem;
}

.ticket-workspace-loading__segmented,
.ticket-workspace-loading__inline-actions,
.ticket-workspace-loading__checklist,
.ticket-workspace-loading__footer {
    display: flex;
    gap: 0.8rem;
}

.ticket-workspace-loading__segmented span,
.ticket-workspace-loading__inline-actions span,
.ticket-workspace-loading__checklist span,
.ticket-workspace-loading__footer-btn,
.ticket-workspace-loading__footer-control,
.ticket-workspace-loading__footer-icon {
    animation: ticket-workspace-wave 1.7s linear infinite;
    background: linear-gradient(110deg, #edf1f4 8%, #f8fafb 18%, #edf1f4 33%);
    background-size: 220% 100%;
    border-radius: 0.9rem;
}

.ticket-workspace-loading__segmented span {
    flex: 0 0 auto;
    height: 4.2rem;
    width: 10.6rem;
}

.ticket-workspace-loading__segmented--compact span {
    width: 15rem;
}

.ticket-workspace-loading__segmented--wide {
    overflow: hidden;
}

.ticket-workspace-loading__segmented--wide span {
    width: 13rem;
}

.ticket-workspace-loading__inline-actions {
    justify-content: flex-end;
}

.ticket-workspace-loading__inline-actions span {
    border-radius: 999px;
    height: 3.8rem;
    width: 8.6rem;
}

.ticket-workspace-loading__checklist {
    align-items: center;
    flex-direction: column;
    gap: 1.4rem;
}

.ticket-workspace-loading__checklist span {
    height: 2rem;
    width: 100%;
}

.ticket-workspace-loading__chips {
    display: flex;
    flex-wrap: wrap;
    gap: 0.8rem;
}

.ticket-workspace-loading__chips span {
    border-radius: 0.6rem;
    display: inline-block;
    height: 4rem;
    width: 9rem;
}

.ticket-workspace-loading__meta {
    display: grid;
    gap: 1rem;
    grid-template-columns: 1fr 16rem;
}

.ticket-workspace-loading__meta-block {
    height: 6.8rem;
}

.ticket-workspace-loading__meta-block--short {
    width: 100%;
}

.ticket-workspace-loading__timeline {
    display: flex;
    flex-direction: column;
    gap: 1.4rem;
    padding-top: 1rem;
}

.ticket-workspace-loading__comment {
    height: 11rem;
}

.ticket-workspace-loading__comment--short {
    height: 7rem;
    width: 78%;
}

.ticket-workspace-loading__spacer {
    flex: 1 1 auto;
    min-height: 10rem;
}

.ticket-workspace-loading__footer {
    align-items: center;
    border-top: 1px solid #eef1f3;
    margin-top: auto;
    padding-top: 1.4rem;
}

.ticket-workspace-loading__footer-btn {
    height: 4.8rem;
}

.ticket-workspace-loading__footer-btn--primary {
    width: 20rem;
}

.ticket-workspace-loading__footer-btn--secondary {
    width: 10.8rem;
}

.ticket-workspace-loading__footer-control {
    flex: 1 1 auto;
    height: 4.8rem;
    min-width: 18rem;
}

.ticket-workspace-loading__footer-icon {
    border-radius: 999px;
    height: 4.8rem;
    width: 4.8rem;
}

.ticket-workspace-loading__footer-icon--danger {
    width: 4rem;
    border-radius: 0.8rem;
}

.ticket-workspace-pane__header {
    align-items: center;
    background-color: #fff;
    border-bottom: 1px solid #e2e2e2;
    display: flex;
    justify-content: space-between;
    height: 5.8rem;
    padding: 0.5rem 2rem;
    position: sticky;
    top: 0;
    z-index: 8;
}

.ticket-workspace-pane__title,
.ticket-workspace-pane__title div {
    color: var(--primary-color);
    font-size: 1.8rem;
    margin-bottom: 0;
}

.ticket-workspace-pane__title-meta {
    align-items: flex-end;
    display: inline-flex;
    gap: 0;
}

.ticket-workspace-pane__title-label {
    margin-right: 0.25em;
}

.ticket-workspace-ticket-copy {
    appearance: none;
    background: transparent;
    border: none;
    color: inherit;
    cursor: pointer;
    font: inherit;
    margin: 0;
    padding: 0;
}

.ticket-workspace-ticket-copy:hover,
.ticket-workspace-ticket-copy:focus {
    text-decoration: underline;
}

.ticket-workspace-ticket-copy.is-copied {
    color: var(--green-status);
}

.ticket-workspace-pane__status-badge {
  /*  align-items: center;
    align-self: flex-end;
    display: inline-flex;
    font-size: 0.7em;
    line-height: 1;

    padding: 0.18em 0.45em;
    vertical-align: middle;*/
        margin: 0 0 0 14px;
}

.ticket-workspace-pane__actions {
    align-items: center;
    display: inline-flex;
    gap: 1rem;
}

.ticket-workspace-pane__header .btn-close {
    background: transparent;
    border: 1px solid var(--primary-color);
    border-radius: 50%;
    color: var(--primary-color);
    flex: 0 0 auto;
    height: 3.4rem;
    line-height: 1;
    padding: 0;
    width: 3.4rem;
}

.ticket-workspace-pane__action-btn {
    align-items: center;
    display: inline-flex;
    font-size: 1.8rem;
    justify-content: center;
}

.ticket-workspace-pane__action-btn:hover,
.ticket-workspace-pane__action-btn:focus {
    background-color: var(--primary-color-tint);
}

.ticket-workspace-pane .form-content {
    min-height: auto;
    overflow-x: hidden;
    padding: 1.8rem 2rem calc(1.2rem + var(--ticket-workspace-bar-height));
}

.ticket-workspace-pane form {
    display: flex;
    flex-direction: column;
    flex: 1 1 auto;
    min-height: calc(100vh - 5.8rem);
    height: 100%;
}

.ticket-workspace-pane .form-content-view,
.ticket-workspace-pane .form-content-edit,
.ticket-workspace-pane .form-content-create {
    background: #fff;
    flex: 1 1 auto;
    padding-bottom: 4.8rem;
}

.ticket-workspace-pane .form-group {
    /*margin-bottom: 1.8rem;*/
}

.ticket-workspace-pane .button-wrap {
   /* background: #fff;
    box-sizing: border-box;
    border-top: none;
    box-shadow: 0 10px 30px 0 rgba(7, 53, 79, 0.55);
    align-items: center;
    gap: 2rem;
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    margin-top: auto;
    min-height: var(--ticket-workspace-bar-height);
    padding: 1rem 2rem;
    width: 100%;*/
}

.ticket-workspace-bar {
    align-items: center;
    background: rgba(255, 255, 255, 0.98);
    box-sizing: border-box;
    border-top: 1px solid #d9d9d9;
    bottom: 0;
    display: flex;
    height: var(--ticket-workspace-bar-height);
    left: 0;
    padding: 0.8rem 1.2rem 0.8rem 6.7rem;
    overflow-x: hidden;
    pointer-events: auto;
    position: fixed;
    right: var(--ticket-workspace-width);
    z-index: 6;
}

.ticket-workspace-bar--full {
    right: 0;
}

.ticket-workspace-tabs-wrap {
    flex: 1 1 auto;
    min-width: 0;
    overflow: hidden;
    position: relative;
}

.ticket-workspace-tabs-wrap::before,
.ticket-workspace-tabs-wrap::after {
    content: "";
    inset: 0 auto 0 0;
    opacity: 0;
    pointer-events: none;
    position: absolute;
    transition: opacity 0.16s ease;
    width: 2.4rem;
    z-index: 1;
}

.ticket-workspace-tabs-wrap::before {
    background: linear-gradient(to right, rgba(255, 255, 255, 0.98), rgba(255, 255, 255, 0));
    left: 0;
}

.ticket-workspace-tabs-wrap::after {
    background: linear-gradient(to left, rgba(255, 255, 255, 0.98), rgba(255, 255, 255, 0));
    left: auto;
    right: 0;
}

.ticket-workspace-tabs-wrap.has-left-overflow::before,
.ticket-workspace-tabs-wrap.has-right-overflow::after {
    opacity: 1;
}

.ticket-workspace-tabs {
    align-items: center;
    display: flex;
    gap: 0.8rem;
    height: 100%;
    overflow-x: auto;
    padding-bottom: 0;
    scrollbar-width: none;
    -ms-overflow-style: none;
}

.ticket-workspace-tabs::-webkit-scrollbar {
    display: none;
}

.ticket-workspace-tab {
    align-items: center;
    background: #f3f4f5;
    border: 1px solid #d9d9d9;
    border-radius: 999px;
    color: var(--text-grey);
    display: inline-flex;
    gap: 0.8rem;
    justify-content: center;
    line-height: 1;
    max-width: 24rem;
    height: 3.5rem;
    min-height: 3.5rem;
    padding: 0 1.4rem;
}

.ticket-workspace-tab.is-active {
    background: #fff;
    border-color: var(--secondary-color, #004855);
}

.ticket-workspace-tab--loading {
    cursor: default;
    opacity: 0.9;
}

.ticket-workspace-tab__label {
    align-items: center;
    display: inline-flex;
    font-size: 1.5rem;
    line-height: 1;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-workspace-tab__dirty {
    background: #d01317;
    border-radius: 50%;
    display: inline-block;
    flex: 0 0 auto;
    height: 0.9rem;
    width: 0.9rem;
}

.ticket-workspace-tab__close {
    color: var(--text-grey);
    cursor: pointer;
    flex: 0 0 auto;
    font-size: 1.5rem;
    line-height: 1;
}

@keyframes ticket-workspace-wave {
    0% {
        background-position-x: 100%;
    }
    100% {
        background-position-x: -100%;
    }
}

.ticket-workspace-panel .button-wrap {
  /*  bottom: 0;
    box-sizing: border-box;
    left: 0;
    position: sticky;
    right: 0;
    z-index: 5;*/
}

.ticket-workspace-panel .management-details {
    width: 100%;
}

.ticket-workspace-pane .button-row {
    align-items: center;
    display: flex;
    flex: 0 0 auto;
    gap: 1.2rem;
    min-width: 0;
    width: 100%;
    flex-wrap: nowrap;
}

.ticket-workspace-pane .button-row .btn-group,
.ticket-workspace-pane .button-row > .btn {
    margin: 0;
}

.ticket-workspace-pane .fixed-div-select {
    align-self: center;
    flex: 1 1 auto;
    margin-left: 0;
    max-width: none;
    min-width: 18rem;
    padding-left: 0;
    width: 100%;
}

.ticket-save-preference-menu-item {
    padding: 0;
}

.ticket-save-preference-inline {
    align-items: center;
    color: var(--text-grey);
    cursor: pointer;
    display: flex;
    font-size: 1.5rem;
    font-weight: 400;
    margin: 0;
    padding: 0.45rem 1rem 0.45rem 0.9rem;
    position: relative;
    white-space: nowrap;
    width: 100%;
}

.ticket-save-preference-inline input[type=checkbox] {
    height: 1px;
    margin: 0;
    left: 0;
    opacity: 0;
    overflow: hidden;
    padding: 0;
    position: absolute;
    top: 0;
    width: 1px;
}

.ticket-save-preference-inline .ticket-submit-option--checkbox {
    gap: 0.9rem;
}

.ticket-save-preference-inline .ticket-submit-option {
    align-items: center;
    column-gap: 0.9rem;
    display: grid;
    grid-template-columns: 1.6rem minmax(0, 1fr);
    width: 100%;
}

.ticket-save-preference-inline .ticket-submit-option__dot--checkbox {
    background: transparent;
    border: 0.1rem solid var(--text-grey);
    border-radius: 0.3rem;
    position: relative;
}

.ticket-save-preference-inline .ticket-submit-option__dot--checkbox:after {
    border-bottom: 0.2rem solid var(--white-text);
    border-right: 0.2rem solid var(--white-text);
    content: "";
    height: 0.9rem;
    left: 0.45rem;
    opacity: 0;
    position: absolute;
    top: 0.15rem;
    transform: rotate(45deg);
    width: 0.45rem;
}

.ticket-save-preference-inline input[type=checkbox]:checked + .ticket-submit-option .ticket-submit-option__dot--checkbox {
    background: #58b8c8;
    border-color: #58b8c8;
}

.ticket-save-preference-inline input[type=checkbox]:checked + .ticket-submit-option .ticket-submit-option__dot--checkbox:after {
    opacity: 1;
}

.ticket-workspace-pane .fixed-div-select .form-group,
.ticket-workspace-pane .fixed-div-select .vscomp-ele,
.ticket-workspace-pane .fixed-div-select .vscomp-wrapper,
.ticket-workspace-pane .fixed-div-select .vscomp-toggle-button {
    max-width: 100%;
    margin-bottom: 0;
    min-width: 0;
    width: 100%;
}

.ticket-workspace-pane .fixed-div-select .vscomp-toggle-button,
.ticket-workspace-pane .button-row .btn,
.ticket-workspace-pane .button-row .btn-group > .btn {
    min-height: 4.2rem;
}

.ticket-workspace-pane .fixed-div-select .vscomp-toggle-button {
    align-items: center;
    display: flex;
}

.ticket-device-header {
    align-items: center;
    display: flex;
    gap: 1.2rem;
    justify-content: space-between;
}

.ticket-device-actions {
    align-items: center;
    display: inline-flex;
    gap: 1rem;
    flex: 0 0 auto;
}

.ticket-device-actions .btn {
    margin: 0;
    min-height: auto;
    white-space: nowrap;
}

.ticket-device-actions .btn-success:hover,
.ticket-device-actions .btn-success:focus,
.ticket-device-actions .btn-success:active {
    background-color: #689f37;
    border-color: #689f37;
    filter: none;
}

@media (max-width: 760px) {
    .ticket-workspace-loading__row {
        grid-template-columns: 1fr;
    }

    .ticket-workspace-loading__segmented {
        overflow-x: hidden;
    }

    .ticket-workspace-loading__segmented span {
        width: 8.6rem;
    }

    .ticket-workspace-loading__segmented--compact span {
        width: 11rem;
    }

    .ticket-workspace-loading__footer {
        flex-wrap: wrap;
    }

    .ticket-workspace-loading__footer-btn--primary,
    .ticket-workspace-loading__footer-btn--secondary,
    .ticket-workspace-loading__footer-control {
        width: 100%;
        flex-basis: 100%;
    }

    .ticket-reply-selector {
        align-items: stretch;
        flex-direction: column;
    }

    .ticket-reply-selector__scroller,
    .ticket-reply-partner {
        width: 100%;
    }

    .ticket-reply-selector__scroller {
        display: block;
        flex: none;
        flex-basis: auto;
        min-width: 100%;
    }

    .ticket-reply-selector .ticket-reply-actions {
        display: inline-flex;
    }

    .ticket-reply-partner {
        justify-content: flex-end;
    }

    .ticket-reply-partner {
        margin-left: 0;
    }

    .ticket-workspace-pane .button-row {
        flex-wrap: nowrap;
    }

    .ticket-device-header {
        align-items: flex-start;
        flex-direction: column;
    }
}

@media (max-width: 991.98px) {
    .ticket-reply-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .ticket-reply-selector {
        gap: 0.8rem;
    }

    .ticket-reply-partner {
        margin-left: auto;
    }

    .ticket-reply-selector__scroller {
        flex-basis: 0;
    }

    .ticket-workspace-pane .button-wrap {
        align-items: center;
        gap: 0.8rem;
        grid-template-columns: auto minmax(15rem, 1fr);
        margin-bottom: var(--ticket-workspace-bar-height);
        margin-right: -1.6rem;
        padding-right: 4rem;
    }

    .ticket-workspace-pane .button-row {
        flex: 1 1 auto;
        min-width: 0;
        width: 100%;
    }

    .ticket-workspace-pane .fixed-div-select {
        flex: 1 1 15rem;
        min-width: 15rem;
        width: 100%;
    }

    .ticket-workspace-pane .button-row {
        flex-wrap: nowrap;
        gap: 0.8rem;
    }

    .ticket-workspace-shell {
        --ticket-workspace-top: -1px;
        --ticket-workspace-width: 100%;
        --ticket-workspace-bar-height: 6.4rem;
    }

    .ticket-workspace-panel {
        width: var(--ticket-workspace-width);
    }

    .ticket-workspace-pane__header {
        padding-left: 2.4rem;
        padding-right: 2.4rem;
    }

    .ticket-workspace-pane .form-content {
        padding-left: 2.4rem;
        padding-right: 2.4rem;
    }

    .ticket-workspace-pane .button-wrap {
        padding-left: 2.4rem;
        padding-right: 2.4rem;
    }

    .ticket-workspace-bar {
        align-items: center;
        left: 0;
        right: 0;
        flex-direction: row;
        height: var(--ticket-workspace-bar-height);
        min-height: 0;
        padding: 0.8rem 1.2rem;
    }

    .ticket-workspace-tabs-wrap {
        flex: 1 1 auto;
        box-sizing: border-box;
        width: auto;
        max-width: 100%;
        padding-left: 5.8rem;
    }

    .ticket-workspace-tabs {
        min-height: 4.6rem;
    }

    body:has(.ticket-workspace-shell .ticket-workspace-bar) .aiison-chat-shell {
        bottom: 0.8rem;
    }
}

@media (max-width: 820px) {
    .ticket-workspace-pane .button-wrap {
        gap: 0.8rem;
    }

    .ticket-workspace-pane .button-row {
        gap: 0.6rem;
    }

    .ticket-workspace-pane .button-row .btn,
    .ticket-workspace-pane .button-row .btn-group > .btn {
        padding-left: 1.1rem;
        padding-right: 1.1rem;
    }

    .ticket-workspace-pane .partner-name-tag--reply {
        font-size: 1.4rem;
        max-width: 10rem;
    }
}

.form-group-note {
    align-items: flex-start;
    gap: 1.5rem;
}

.form-group > .form-group-note,
.form-group > .requester-contact-card {
    margin-top: 1rem;
    margin-bottom: 0;
}

.form-group > .form-group-note + .form-group-note,
.form-group > .requester-contact-card + .form-group-note {
    margin-top: 1rem;
}

.form-group-note__label {
    color: var(--text-grey);
    flex: 0 0 auto;
    font-size: 1.5rem;
    font-weight: 700;
    line-height: 1.4;
}

.form-group-note p {
    font-size: 1.5rem;
    line-height: 1.4;
    margin: 0;
}

.form-group-note__subtle {
    color: var(--text-grey);
    font-style: normal;
    font-weight: 400;
}

.ticket-form-inline-heading {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 1rem;
}

.ticket-form-inline-heading label {
    margin-bottom: 0;
}

.ticket-form-inline-link {
    margin-left: auto;
    padding: 0;
    border: none;
    background: transparent;
    color: var(--text-grey-light);
    font-size: 1.2rem;
    font-style: normal;
    font-weight: 400;
    line-height: 1.2;
    text-decoration: underline;
}

.ticket-form-inline-link:hover {
    color: var(--primary-color);
}

.ticket-form-inline-option-label {
    font-size: 1.4rem;
    font-style: normal;
    font-weight: 400;
}

.requester-contact-card {
    background: #f7f8f9;
    border: 1px solid #e2e5e8;
    border-radius: 1.4rem;
    display: grid;
    gap: 1.2rem;
    margin-top: 1rem;
    padding: 1.4rem 1.6rem;
}

.requester-contact-card__grid {
    display: grid;
    gap: 1.2rem 1.6rem;
    grid-template-columns: repeat(auto-fit, minmax(20rem, 1fr));
}

.requester-contact-card__columns {
    align-items: start;
    display: grid;
    gap: 1.6rem;
    grid-template-columns: minmax(0, 1.4fr) minmax(18rem, 1fr);
}

.requester-contact-card__column {
    min-width: 0;
}

.requester-contact-card__column--requester .requester-contact-card__grid {
    grid-template-columns: repeat(auto-fit, minmax(16rem, 1fr));
}

.requester-contact-card__column--manager {
    border-left: 1px solid #e2e5e8;
    padding-left: 1.6rem;
}

.requester-contact-card__item {
    min-width: 0;
}

.requester-contact-card__item--wide {
    grid-column: 1 / -1;
}

.requester-contact-card__item--manager {
    height: 100%;
}

.requester-contact-card__label {
    color: #5d6670;
    font-size: 1.2rem;
    font-weight: 700;
    letter-spacing: 0.02em;
    line-height: 1.4;
    margin-bottom: 0.4rem;
    text-transform: uppercase;
}

.requester-contact-card__value,
.requester-contact-card__stack {
    color: var(--text-grey);
    font-size: 1.5rem;
    line-height: 1.5;
}

.requester-contact-card__stack {
    display: grid;
    gap: 0.2rem;
}

.requester-contact-card__stack a {
    word-break: break-word;
}

.requester-contact-card__key {
    color: #5d6670;
    display: inline-block;
    font-weight: 700;
    min-width: 1.6rem;
}

@media (max-width: 767.98px) {
    .requester-contact-card__columns {
        grid-template-columns: 1fr;
    }

    .requester-contact-card__column--manager {
        border-left: 0;
        border-top: 1px solid #e2e5e8;
        padding-left: 0;
        padding-top: 1.6rem;
    }
}

.ticket-dirty-summary {
    align-items: flex-start;
    background: #fff6f6;
    border: 1px solid #f1d0d2;
    border-radius: 1.2rem;
    display: grid;
    gap: 0.8rem;
    margin-bottom: 1.6rem;
    padding: 1.2rem 1.4rem;
}

.ticket-dirty-summary__label {
    color: var(--text-grey);
    font-size: 1.4rem;
    font-weight: 700;
    line-height: 1.4;
}

.ticket-dirty-summary__chips {
    display: flex;
    flex-wrap: wrap;
    gap: 0.8rem;
}

.ticket-dirty-summary__chip {
    background: #fff;
    border: 1px solid #e8c4c8;
    border-radius: 999px;
    color: var(--text-grey);
    display: inline-flex;
    font-size: 1.3rem;
    line-height: 1.2;
    padding: 0.5rem 1rem;
}

.ticket-dirty-summary--error {
    background: #fff3f4;
    border-color: #e8c4c8;
}

.ticket-dirty-summary--error .ticket-dirty-summary__label {
    color: var(--text-grey);
    font-size: 1.5rem;
    font-weight: 600;
}

.ticket-error-summary__list {
    color: var(--text-grey);
    display: grid;
    gap: 0.45rem;
    margin: 0;
    padding-left: 1.8rem;
}

.ticket-error-summary__item {
    font-size: 1.35rem;
    line-height: 1.45;
}

.form-group-note--card {
    margin: 0;
}

.form-group-note--card p {
    margin-bottom: 0;
}

.form-group-note--note {
    background-color: #f3e4b3;
}

.form-group-note--warning {
    background-color: #e9d6e3;
}

.form-group-note--compact {
    gap: 0.8rem;
    margin-left: 0.8rem;
    margin-top: 0.8rem;
    padding: 0;
}

.form-group-note--compact .form-group-note__label {
    font-size: 1.2rem;
    color:  var(--text-grey);
    display: inline;
    font-weight: 600;
    letter-spacing: 0;
    margin-right: 0.2rem;
    text-transform: none;
}

.form-group-note--compact p {
    color: var(--text-grey);
    font-size: 1.2rem;
    line-height: 1.45;
    margin-bottom: 0;
}

.inbound-routing-rules-page {
    position: relative;
}

.inbound-routing-rules-table-wrap {
    margin-top: 1.4rem;
}

.inbound-routing-rules-table .table-filter-row th {
    vertical-align: top;
}

.inbound-routing-rules-table .table-filter-row input,
.inbound-routing-rules-table .table-filter-row select {
    width: 100%;
}

.inbound-routing-rules-table__clear-btn {
    padding-left: 1.5rem;
    padding-right: 1.5rem;
}

.inbound-routing-rules-table td {
    vertical-align: top;
}

.inbound-routing-rules-table .ticket-nowrap-cell {
    white-space: nowrap;
}

.inbound-routing-rules-table__rule-link {
    padding: 0;
    border: none;
    background: transparent;
    color: var(--text-grey);
    font-size: 1.6rem;
    font-weight: 600;
    line-height: 1.4;
    text-align: left;
}

.inbound-routing-rules-table__rule-link:hover {
    color: var(--primary-color);
}

.inbound-routing-rules-table__rule-link:focus-visible {
    color: var(--primary-color);
    outline: none;
    text-decoration: underline;
}

.inbound-routing-rules-table__meta {
    margin-top: 0.4rem;
    color: var(--text-grey-light);
    font-size: 1.2rem;
    line-height: 1.4;
}

.inbound-routing-rules-table__stack {
    display: grid;
    gap: 0.6rem;
}

.inbound-routing-rules-table__item {
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem;
    line-height: 1.5;
}

.inbound-routing-rules-table__label {
    color: var(--text-grey-light);
    font-size: 1.1rem;
    font-weight: 600;
    letter-spacing: 0.04em;
    text-transform: uppercase;
}

.inbound-routing-rules-status {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 8.8rem;
    padding: 0.45rem 0.9rem;
    border: 1px solid transparent;
    border-radius: 999px;
    font-size: 1.2rem;
    font-weight: 600;
    line-height: 1.2;
}

.inbound-routing-rules-status--enabled {
    border-color: #cde7da;
    background: #edf8f1;
    color: #1e6b4c;
}

.inbound-routing-rules-status--disabled {
    border-color: #d9dee3;
    background: #f6f8f9;
    color: #65717d;
}

.inbound-routing-rules-table__updated {
    color: var(--text-grey-light);
    font-size: 1.3rem;
}

@media (max-width: 991px) {
    .inbound-routing-rules-table .table-filter-row th {
        min-width: 12rem;
    }

    .inbound-routing-rules-table .table-filter-row th:first-child,
    .inbound-routing-rules-table .table-filter-row th:nth-last-child(1) {
        min-width: 7rem;
    }
}

.readonly-select {
    align-items: center;
    background: #f8f9fb;
    border: 1px solid #cfd6df;
    border-radius: 8px;
    color: #23313f;
    display: flex;
    gap: 10px;
    justify-content: space-between;
    min-height: 4.2rem;
    padding: 0.7rem 3rem 0.7rem 1rem;
    position: relative;
    width: 100%;
}

.readonly-select__value {
    flex: 1 1 auto;
    font-size: 1.5rem;
    line-height: 2rem;
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.readonly-select__value--placeholder {
    color: #7a8897;
}

.readonly-select--multi {
    align-items: flex-start;
    min-height: 4.2rem;
    padding: 0.4rem 3rem 0 1rem;
}

.readonly-select__tags {
    display: flex;
    flex: 1 1 auto;
    flex-wrap: wrap;
    gap: 0.4rem;
    min-width: 0;
    overflow: hidden;
}

.readonly-select__tag {
    background: #e9eef4;
    border: 1px solid #d5dde6;
    border-radius: 999px;
    color: #23313f;
    display: inline-flex;
    gap: 0.4rem;
    font-size: 1.2rem;
    line-height: 1.6rem;
    margin: 0 0 0.4rem;
    max-width: 100%;
    padding: 0.35rem 0.5rem 0.35rem 1rem;
}

.readonly-select__tag-remove {
    color: #66798d;
    display: inline-flex;
    font-size: 1.3rem;
    line-height: 1;
}

.readonly-select__placeholder {
    align-items: center;
    color: #7a8897;
    display: flex;
    font-size: 1.5rem;
    line-height: 2rem;
    min-height: 2.8rem;
}

.readonly-select__indicator {
    align-items: center;
    color: #7a8897;
    display: flex;
    height: 2.4rem;
    justify-content: center;
    position: absolute;
    pointer-events: none;
    right: 0.8rem;
    top: 50%;
    transform: translateY(-50%);
    width: 2.4rem;
}

.readonly-select__indicator::before {
    border-bottom: 1.5px solid currentColor;
    border-right: 1.5px solid currentColor;
    content: "";
    display: block;
    height: 0.8rem;
    transform: rotate(45deg) translateY(-1px);
    width: 0.8rem;
}

.readonly-select--multi .readonly-select__indicator {
    right: 0.8rem;
    top: 1.4rem;
    transform: none;
}


@media (max-width: 760px) {
    .ticket-reply-selector {
        display: block;
    }

    .ticket-reply-selector__scroller {
        box-sizing: border-box;
        display: block;
        flex: 0 0 auto;
        min-width: 100%;
        width: 100%;
        max-width: 100%;
        padding-right: 2.4rem;
    }

    .ticket-reply-selector .ticket-reply-actions {
        display: inline-flex;
        min-width: max-content;
    }

    .ticket-reply-partner {
        display: flex;
        justify-content: flex-end;
        margin-left: 0;
        margin-top: 0.8rem;
        width: 100%;
    }

    .comments-wrap > h2 {
        font-size: 2rem;
        line-height: 1.2;
        margin-bottom: 1.6rem;
    }
}

.agent-activity {
    align-items: stretch;
    display: flex;
    flex-wrap: nowrap;
    gap: 8px;
    justify-content: space-between;
    list-style: none;
    margin: 0 0 14px;
    min-height: 66px;
    overflow-x: auto;
    overflow-y: hidden;
    padding: 0 0 6px;
    scroll-snap-type: x proximity;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: thin;
    scrollbar-color: var(--secondary-color) transparent;
}

.agent-activity .agent-activity-card {
    flex: 0 0 150px;
    margin-right: 0;
    min-height: 64px;
    min-width: 150px;
    padding-left: 0.8rem;
    padding-right: 0.8rem;
    scroll-snap-align: start;
}

@media (min-width: 2200px) {
    .agent-activity .agent-activity-card {
        flex-basis: 175px;
        min-width: 175px;
    }
}

@media (max-width: 1500px) {
    .agent-activity {
        padding-bottom: 4px;
    }

    .agent-activity .agent-activity-card {
        flex-basis: 142px;
        min-width: 142px;
    }
}

.agent-activity-card--placeholder {
    display: flex;
    flex-direction: column;
    gap: 7px;
    justify-content: center;
    opacity: 0.75;
}

.agent-activity-skeleton {
    animation: agent-activity-skeleton 1.4s ease-in-out infinite;
    background: linear-gradient(90deg, rgba(0, 0, 0, 0.05), rgba(0, 0, 0, 0.1), rgba(0, 0, 0, 0.05));
    background-size: 200% 100%;
    border-radius: 999px;
    display: block;
}

.agent-activity-skeleton--name {
    height: 14px;
    width: 58%;
}

.agent-activity-skeleton--line {
    height: 11px;
    width: 82%;
}

.agent-activity-skeleton--line-short {
    width: 48%;
}

@keyframes agent-activity-skeleton {
    0% {
        background-position: 200% 0;
    }

    100% {
        background-position: -200% 0;
    }
}

.team-delete-confirm {
    display: grid;
    gap: 12px;
}

.team-delete-confirm__summary {
    background: #f7f9fb;
    border: 1px solid #d6dee8;
    border-radius: 18px;
    display: grid;
    gap: 12px;
    padding: 16px;
}

.team-delete-confirm__section {
    display: grid;
    gap: 4px;
}

.team-delete-confirm__tree {
    display: grid;
    gap: 4px;
}

.recycle-bin-audit {
    background: #f7f9fb;
    border: 1px solid #d6dee8;
    border-radius: 20px;
    display: grid;
    gap: 10px;
    margin-bottom: 16px;
    padding: 16px 18px;
}

.recycle-bin-audit__header {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    justify-content: space-between;
}

.recycle-bin-audit__stats,
.recycle-bin-page__type-breakdown {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.recycle-bin-audit__badge,
.recycle-bin-page__type-breakdown span {
    background: #edf3f8;
    border-radius: 999px;
    color: #1f3b56;
    font-size: 0.86rem;
    padding: 4px 10px;
}

.recycle-bin-page__tree {
    display: grid;
    gap: 5px;
}

.recycle-bin-page__tree-node small,
.recycle-bin-page__type-breakdown small {
    color: #5f7085;
    font-size: 0.78rem;
}

.recycle-bin-page__type-breakdown--warning span {
    background: #fff1f0;
    color: #9f2d2d;
}

.breadcrumb-wrap .breadcrumb-list {
    min-height: 2.1rem;
    flex-wrap: wrap;
}

.breadcrumb-wrap .breadcrumb-list li {
    display: inline-flex;
    align-items: center;
}

.breadcrumb-wrap .breadcrumb-list a,
.breadcrumb-wrap .breadcrumb-list span {
    display: inline-flex;
    align-items: center;
    line-height: 1.2;
    margin-bottom: 0;
}

.breadcrumb-wrap .breadcrumb-list li::before {
    line-height: 1;
}

.home-team-browser {
    display: grid;
    gap: 16px;
    --home-team-browser-card-width: 236px;
}

.home-team-browser__controls {
    display: flex;
    flex-wrap: wrap;
    gap: 12px 16px;
    align-items: flex-end;
}

.home-team-browser__section-nav {
    flex: 1 1 420px;
    min-width: 0;
}

.home-team-browser__tabs {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-end;
    gap: 0;
    list-style: none;
    margin: 0;
    min-height: 4.6rem;
    padding: 0;
}

.home-team-browser__tabs li {
    margin-right: 2.6rem;
}

.home-team-browser__tabs a,
.home-team-browser__tab {
    color: var(--primary-color);
    display: inline-flex;
    align-items: flex-end;
    font-size: 1.8rem;
    font-weight: 400;
    line-height: 1.2;
    margin: 0;
    min-height: 4.6rem;
    padding: 0 0 0.8rem;
    text-decoration: none;
}

.home-team-browser__tabs a[aria-selected="true"],
.home-team-browser__tab--single {
    color: var(--secondary-color-link);
    text-decoration: underline;
    text-decoration-thickness: 0.25em;
    text-underline-offset: 0.5em;
}

.home-team-browser__tabs--single {
    display: flex;
}

.home-team-browser__search-wrap {
    flex: 0 1 360px;
    width: min(100%, 360px);
    margin-left: auto;
}

.home-team-browser__search {
    width: 100%;
    min-height: 48px;
    border: 1px solid #d6dee8;
    border-radius: 16px;
    background: #fff;
    box-shadow: 0 12px 28px rgba(7, 53, 79, 0.08);
    padding: 0 16px;
}

.home-team-browser__summary {
    color: #5f7085;
}

.home-team-browser__grid {
    display: grid;
    gap: 16px;
    grid-template-columns: repeat(auto-fill, minmax(var(--home-team-browser-card-width), var(--home-team-browser-card-width)));
    justify-content: flex-start;
}

.home-team-card {
    display: grid;
    gap: 14px;
    min-height: 170px;
    min-width: 0;
    padding: 18px;
    border: 2px solid #d6dee8;
    border-radius: 22px;
    background: linear-gradient(180deg, #ffffff 0%, #f6fafc 100%);
    box-shadow: 0 16px 36px rgba(7, 53, 79, 0.08);
    color: var(--text-grey);
    cursor: pointer;
    text-decoration: none;
    position: relative;
    transition: transform 0.15s ease, box-shadow 0.15s ease, border-color 0.15s ease;
}

.home-team-card:hover,
.home-team-card:focus,
.home-team-card:focus-within {
    transform: translateY(-2px);
    box-shadow: 0 20px 40px rgba(7, 53, 79, 0.14);
}

.home-team-card--ok {
    border-color: rgba(var(--green-status-rgb), 0.75);
}

.home-team-card--warning {
    border-color: rgba(var(--amber-status-rgb), 0.85);
}

.home-team-card--alert {
    border-color: rgba(var(--red-status-rgb), 0.8);
}

.home-team-card--unknown {
    border-color: #d6dee8;
}

.home-team-card__header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
}

.home-team-card__actions {
    display: inline-flex;
    align-items: center;
    gap: 10px;
}

.home-team-card__type {
    color: #5f7085;
    font-size: 1.15rem;
    font-weight: 600;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.home-team-card__rag {
    margin-right: 0;
    flex-shrink: 0;
}

.home-team-card__edit {
    align-items: center;
    appearance: none;
    background: rgba(255, 255, 255, 0.96);
    border: 1px solid rgba(7, 53, 79, 0.14);
    border-radius: 999px;
    color: var(--primary-color);
    cursor: pointer;
    display: inline-flex;
    height: 3rem;
    justify-content: center;
    padding: 0;
    width: 3rem;
}

.home-team-card__edit:hover,
.home-team-card__edit:focus-visible {
    background: rgba(7, 53, 79, 0.06);
    border-color: rgba(7, 53, 79, 0.28);
}

.home-team-card__edit svg {
    height: 1.4rem;
    width: 1.4rem;
}

.home-team-card__badge {
    align-items: center;
    display: inline-flex;
    flex-shrink: 0;
    height: 2.8rem;
    justify-content: center;
    width: 2.8rem;
}

.home-team-card__name {
    margin: 0;
    color: var(--primary-color);
    font-size: 2rem;
    line-height: 1.15;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.home-team-card__meta {
    margin: 0;
    color: #5f7085;
    font-size: 1.4rem;
    line-height: 1.45;
}

.home-team-card__cta {
    margin-top: auto;
    color: var(--secondary-color-link);
    font-size: 1.4rem;
    font-weight: 600;
}

.home-team-card--add {
    appearance: none;
    align-content: start;
    justify-items: stretch;
    border-color: rgba(7, 53, 79, 0.22);
    background:
        radial-gradient(circle at top right, rgba(146, 196, 79, 0.12), transparent 32%),
        linear-gradient(180deg, #ffffff 0%, #f4f8fb 100%);
    cursor: pointer;
    opacity: 0.76;
    text-align: left;
}

.home-team-card--add:hover,
.home-team-card--add:focus,
.home-team-card--add:focus-within {
    border-color: rgba(7, 53, 79, 0.42);
    opacity: 1;
}

.home-team-card__name--add {
    font-weight: 500;
}

.home-team-card__meta--add {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.home-team-card__badge--add {
    border-radius: 999px;
    background: rgba(7, 53, 79, 0.08);
    color: var(--primary-color);
    font-size: 2.3rem;
    font-weight: 400;
    line-height: 1;
}

.home-team-browser__empty {
    margin-top: 12px;
    padding: 20px;
    border: 1px dashed #d6dee8;
    border-radius: 18px;
    background: #fff;
    color: #5f7085;
}

@media screen and (max-width: 1599px) {
    .home-team-browser {
        --home-team-browser-card-width: 224px;
    }
}

@media screen and (max-width: 1199px) {
    .home-team-browser {
        --home-team-browser-card-width: 212px;
    }
}

@media screen and (max-width: 699px) {
    .home-team-browser__controls {
        align-items: stretch;
    }

    .home-team-browser__section-nav,
    .home-team-browser__tabs {
        width: 100%;
    }

    .home-team-browser__search-wrap {
        flex-basis: 100%;
        margin-left: 0;
        width: 100%;
    }

    .home-team-browser__grid {
        grid-template-columns: 1fr;
    }
}

.organisation-health-board {
    display: grid;
    gap: 28px;
    padding-bottom: 12px;
}

.organisation-health-board__intro,
.organisation-health-board__footnote {
    margin: 0;
    color: #5f7085;
    max-width: 70ch;
}

.organisation-health-board__footnote {
    font-size: 1.3rem;
}

.organisation-health-board__section {
    display: grid;
    gap: 16px;
}

.organisation-health-board__section-header h2 {
    margin: 6px 0 0;
    color: var(--primary-color);
    font-size: 2.2rem;
    font-weight: 400;
    line-height: 1.3;
}

.organisation-health-board__eyebrow {
    margin: 0;
    color: #5f7085;
    font-size: 1.15rem;
    font-weight: 700;
    letter-spacing: 0.12em;
    text-transform: uppercase;
}

.organisation-health-board__grid {
    display: grid;
    gap: 18px;
    grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
    align-items: stretch;
}

.organisation-health-card {
    display: grid;
    gap: 18px;
    min-height: 220px;
    padding: 20px;
    border: 2px solid #d6dee8;
    border-radius: 24px;
    background:
        radial-gradient(circle at top right, rgba(146, 196, 79, 0.12), transparent 28%),
        linear-gradient(180deg, #ffffff 0%, #f6fafc 100%);
    box-shadow: 0 18px 38px rgba(7, 53, 79, 0.08);
    color: var(--text-grey);
    text-decoration: none;
    transition: transform 0.15s ease, box-shadow 0.15s ease, border-color 0.15s ease;
}

.organisation-health-card:hover,
.organisation-health-card:focus {
    transform: translateY(-2px);
    box-shadow: 0 22px 44px rgba(7, 53, 79, 0.14);
}

.organisation-health-card--ok {
    border-color: rgba(var(--green-status-rgb), 0.75);
}

.organisation-health-card--warning {
    border-color: rgba(var(--amber-status-rgb), 0.9);
}

.organisation-health-card--alert {
    border-color: rgba(var(--red-status-rgb), 0.82);
}

.organisation-health-card--unknown {
    border-color: #d6dee8;
}

.organisation-health-card__top {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
}

.organisation-health-card__tag {
    color: #5f7085;
    font-size: 1.15rem;
    font-weight: 700;
    letter-spacing: 0.1em;
    text-transform: uppercase;
}

.organisation-health-card__count {
    color: var(--primary-color);
    font-size: 1.25rem;
    font-weight: 600;
}

.organisation-health-card__body {
    display: grid;
    gap: 10px;
}

.organisation-health-card__body h3 {
    margin: 0;
    color: var(--primary-color);
    font-size: 2.2rem;
    font-weight: 400;
    line-height: 1.15;
}

.organisation-health-card__summary {
    margin: 0;
    color: #5f7085;
    font-size: 1.45rem;
    line-height: 1.5;
}

.organisation-health-card__signals {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.organisation-health-card__signal {
    display: inline-flex;
    align-items: center;
    min-height: 28px;
    padding: 4px 10px;
    border-radius: 999px;
    background: #edf2f7;
    color: #44566c;
    font-size: 1.2rem;
    font-weight: 600;
    line-height: 1.3;
}

.organisation-health-card__signal--alert {
    background: rgba(var(--red-status-rgb), 0.12);
    color: #9f2d2d;
}

.organisation-health-card__signal--warning {
    background: rgba(var(--amber-status-rgb), 0.16);
    color: #8d5d00;
}

.organisation-health-card__signal--neutral,
.organisation-health-card__signal--ok {
    background: rgba(7, 53, 79, 0.08);
    color: #44566c;
}

.organisation-health-card__cta {
    margin-top: auto;
    color: var(--secondary-color-link);
    font-size: 1.45rem;
    font-weight: 700;
}

.checklist-editor {
    display: grid;
    gap: 1.2rem;
    margin-bottom: 1.8rem;
    padding: 1.6rem;
    border: 1px solid #d8e2eb;
    border-radius: 1.2rem;
    background: #f7fafc;
}

.checklist-editor legend {
    margin-bottom: 0.6rem;
    color: #1c3550;
    font-size: 1.55rem;
    font-weight: 700;
}

.checklist-editor__header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1.2rem;
}

.checklist-editor__meta {
    color: #5f7085;
    font-size: 1.3rem;
    font-weight: 600;
}

.checklist-editor__list {
    display: grid;
    gap: 0.9rem;
}

.checklist-editor__row {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 0.9rem;
}

.checklist-editor__marker {
    width: 1.8rem;
    height: 1.8rem;
    border: 1px solid #c3d0dc;
    border-radius: 0.45rem;
    background: #fff;
}

.checklist-editor__checkbox {
    width: 1.8rem;
    height: 1.8rem;
    margin: 0;
}

.checklist-editor__input,
.checklist-editor__display {
    min-width: 0;
}

.checklist-editor__display {
    display: grid;
    gap: 0.2rem;
}

.checklist-editor__label {
    color: #1f3142;
    font-size: 1.45rem;
    line-height: 1.45;
}

.checklist-editor__label--completed {
    color: #6b7b8c;
    text-decoration: line-through;
}

.checklist-editor__note {
    color: #708193;
    font-size: 1.2rem;
    line-height: 1.4;
}

.checklist-editor__empty {
    margin: 0;
}

@media (max-width: 640px) {
    .checklist-editor__row {
        grid-template-columns: auto minmax(0, 1fr);
    }

    .checklist-editor__row .btn {
        grid-column: 2;
        justify-self: start;
    }
}